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- Tasks: Support international students with accommodation, welfare, and social activities in a vibrant environment.
- Company: Join a leading educational institution in Cambridge dedicated to student welfare and support.
- Benefits: Enjoy 27 days of annual leave and opportunities for personal growth.
- Why this job: Make a real impact on students' lives while working in a diverse and inclusive culture.
- Qualifications: No specific qualifications required; passion for helping others is key!
- Other info: This role involves emergency support outside office hours on a rota basis.
The predicted salary is between 22800 - 25700 £ per year.
The primary purpose of this job role is to:
- Source quality accommodation and assess Homestays for international students, including safeguarding and health and safety checks.
- Ensure that student welfare and social needs are met during their programme of study.
- Coordinate with ESOL admissions, visa applications and compliance processes, checking eligibility for funding against the criteria.
- Support with administrative, marketing and recruitment activities within the International Office as required.
The primary duties, tasks and responsibilities of this job role are to:
Accommodation- Liaise with International Centre Manager to identify student accommodation needs prior to students' arrival.
- Co-ordinate placements of students in homestay and assist with placements in residences and private accommodation, in line with safeguarding and health and safety checks.
- Act as first point of contact for all accommodation enquiries.
- Develop and maintain a good supply of student accommodation.
- Maintain a database of accommodation options.
- Ensure safeguarding of students is prioritised by undertaking homestay accommodation inspections annually including carrying out DBS, health and safety, safeguarding and homestay checks on all accommodation providers.
- Coordinate feedback from homestay families and students on their homestay experience to ensure high satisfaction rates from all parties.
- Generate new Homestay family opportunities.
- Record changes in homestay circumstances and update files.
- Maintain accurate and up-to-date student accommodation records.
- Support Health and Safety checks and ensure all documentation is completed and filed.
- Liaise with International Centre Manager and/or with students' personal tutors when accommodation issues arise during the students' stay, and record notes on College systems.
- Act as a first point of contact for all welfare and accommodation issues for international students throughout the year.
- Identify safeguarding concerns and refer them to college support services as appropriate.
- Act as first point of contact for all emergency calls from international students, group leaders and homestay outside of office hours (Monday to Friday plus weekends on a rota basis).
- Provide advice to students regarding access to GP and Dentists during their stay.
- Coordinate a social programme for international students throughout the year.
- Be part of a meet and greet team for all student groups and attend departure briefings.
- Organise transport for students (weekly bus pass, airport transfers and coach bookings for social activities).
- Ensure that admissions processes for international and ESOL student applications are completed in line with college and UKVI requirements in a timely manner to support the curriculum, including checking visa application and eligibility criteria.
- Maintain accurate records and liaise with finance to process payments to homestay families.
- Ensure that homestay payments are made in a timely way and liaise with Finance on managing late payments.
- Support the international target achievement for sales (Homestay), new business or income generation.
The resource management responsibilities of this role are:
Financial: NonePeople Management: None
Other: None
Special conditions or working arrangements applicable to this role are: This post is defined as regulated activity. The postholder is required to hold an enhanced DBS disclosure check deemed acceptable to the College. The College is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
Accommodation, Activities & Welfare Officer in Cambridge employer: Meridian Business Support Limited
Contact Detail:
Meridian Business Support Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation, Activities & Welfare Officer in Cambridge
✨Tip Number 1
Familiarise yourself with the local accommodation options in Cambridge. Understanding the landscape of homestays and private residences will help you speak confidently about available choices during interviews.
✨Tip Number 2
Network with professionals in the education and welfare sectors. Attend local events or join online forums to connect with others who have experience in student welfare and accommodation, as they can provide valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your understanding of safeguarding practices. Be prepared to discuss how you would handle various scenarios related to student welfare and safety, showcasing your commitment to creating a secure environment for international students.
✨Tip Number 4
Research the specific needs of international students. Understanding their unique challenges and expectations will allow you to tailor your approach and show that you're genuinely invested in their welfare and success.
We think you need these skills to ace Accommodation, Activities & Welfare Officer in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accommodation management, student welfare, and administrative tasks. Use specific examples that demonstrate your ability to coordinate and support international students.
Craft a Strong Cover Letter: In your cover letter, express your passion for supporting international students and detail how your skills align with the responsibilities outlined in the job description. Mention any previous experience with safeguarding and health and safety checks.
Highlight Relevant Skills: Emphasise skills such as communication, problem-solving, and organisational abilities. These are crucial for acting as a first point of contact for students and managing accommodation issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Meridian Business Support Limited
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the responsibilities outlined in the job description. Familiarise yourself with the key tasks such as sourcing accommodation and ensuring student welfare, as this will help you answer questions confidently.
✨Showcase Your Communication Skills
As the role involves liaising with students, homestay families, and various departments, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss scenarios where you've had to resolve issues, particularly related to accommodation or student welfare. This will show your potential employer that you can handle the responsibilities of the role and think on your feet.
✨Prepare Questions About Safeguarding
Given the importance of safeguarding in this role, prepare thoughtful questions about the college's policies and procedures. This not only shows your commitment to student welfare but also your proactive approach to understanding the environment you'll be working in.
