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- Tasks: Join our friendly team as a Customer Service Advisor, handling business enquiries.
- Company: We're one of the nicest places to work in the area, known for our supportive culture.
- Benefits: Enjoy a salary of £26,000, private healthcare, 25 days holiday, and early finishes on Fridays!
- Why this job: Be part of a welcoming team that values your growth and offers great training.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Located in Stonehouse, with flexible work options available.
The predicted salary is between 26000 - 36400 £ per year.
New permanent job: Customer Service Advisor. Following the relocation of a valued team member, we are looking to hire a Customer Service Advisor to take on this soon to be vacant position with perhaps one of the nicest places to work in the area!
Feedback from the last person to join the team three years ago explained that they have been made to feel very welcome indeed and they were made to feel part of the small team very quickly. This person's new colleagues have been friendly and supportive. The training on how to use the computer systems has been great and this person feels that they have been helped along the way to become the best they can be as they settled in. They are now ready to welcome a new member of the team as they were welcomed when they joined!
- Job Title: Customer Service Advisor (business to business enquiries, not taking calls from the general public!)
- Hours: 9:00am to 5:00pm with an early finish on Fridays
- Salary: We are looking to pay £26,000 but please let us know your salary requirements.
- Benefits: In addition to the salary, we can offer a very good benefits package including private medical healthcare, 25 days holiday plus all bank holidays and the office closes over the Christmas period too!
- Location: Stonehouse, Gloucestershire, GL10 - with the option to work from home.
Customer Service Advisor employer: Meridian Business Support Careers
Contact Detail:
Meridian Business Support Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company culture and values. Since this role is in a friendly and supportive environment, showing that you align with their ethos during any interactions can really help you stand out.
✨Tip Number 2
Prepare to discuss your experience in handling business-to-business enquiries. Highlighting relevant examples will demonstrate your capability and understanding of the specific customer service needs in this context.
✨Tip Number 3
Show enthusiasm for teamwork and collaboration. Since the team values a welcoming atmosphere, expressing your eagerness to contribute positively to the team dynamic can make a great impression.
✨Tip Number 4
Research common customer service software and tools. Being knowledgeable about the systems they use will not only show your initiative but also your readiness to hit the ground running.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, especially in a business-to-business context. Use specific examples that demonstrate your ability to handle enquiries and provide excellent support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how you can contribute to the friendly and supportive team environment they value, and express your willingness to learn and grow within the position.
Highlight Teamwork Skills: Since the job description emphasises a welcoming team atmosphere, be sure to mention any previous experiences where you successfully collaborated with colleagues or contributed to a positive team dynamic.
Research the Company Culture: Familiarise yourself with the company's values and culture. This will help you align your application with what they are looking for in a candidate, showing that you are a good fit for their team.
How to prepare for a job interview at Meridian Business Support Careers
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Highlight why you want to be a Customer Service Advisor specifically in this friendly environment, as it shows you’re genuinely interested in being part of their team.
✨Demonstrate Team Spirit
Since the company values a supportive team atmosphere, share examples from your past experiences where you worked well within a team. This will help illustrate that you can contribute positively to their close-knit environment.
✨Prepare for Role-Specific Questions
Anticipate questions related to business-to-business customer service scenarios. Think about how you would handle specific situations and be ready to discuss your problem-solving skills and customer interaction strategies.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training processes, and company culture. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
