Inside Sales Representative (m/f/x) – Remote in UK or Germany

About Meridian

Meridian Bioscience is a fully integrated life science company which develops, manufactures, markets and distributes a broad range of innovative diagnostic and life science products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting edge solutions to tough problems.

Job Summary

The sales role of Inside Sales Representative represents a bridge between the sales support and field sales functions. Key responsibilities include driving sales growth through prospecting and lead nurturing, enhancing customer relationships, and supporting the field sales team in expanding the company’s market share through proactive sales efforts and exceptional “can-do” customer support. This position is dedicated to developing strong relationships with MLS customers and the field sales team in allocated districts across EMEA (district(s) to be allocated dependant upon business need and candidate linguistic capabilities). The role will carry a sales quota and performance metrics.

What we offer:

• Private health and dental care to support your overall wellbeing.
• Employee wellbeing services for everyday health and mental wellbeing support.
• Occupational health resources to help you stay healthy and thrive at work.
• Group Life Assurance and Group Income Protection schemes for financial peace of mind.
• Personal pension plan to help you plan for your future.
• Gym Flex– discounted corporate rates to support your fitness goals.
• Reward Gateway– access to a wide range of discounts at high street stores and major supermarkets.
• Season ticket loan scheme to help you with your public transportation.

Key Duties

• Drive sales growth by actively identifying new opportunities, nurturing leads, and exceeding sales targets for assigned territories.
• Collaborate with field sales teams to build customer relationships, support expansion, and manage key accounts.
• Maintain strong customer relationships through excellent service, addressing inquiries, resolving complaints, and managing billing and technical issues.
• Manage sales processes including quoting, order handling, pipeline monitoring, and CRM utilization (e.g., Salesforce) for accurate forecasting.
• Support product training, promotions, and special projects to enhance customer engagement and sales effectiveness.
• Prepare proposals, assist with pricing negotiations, and manage necessary documentation for customer projects.
• Collaborate with technical specialists and manufacturing teams to ensure delivery of quality products and meet key performance indicators related to sales pipeline and customer validation.

Qualifications

• Minimum- BSc in Biology, Molecular Biology, Life Sciences or higher education, Molecular Biology or equivalent would be advantageous.
• Fluent in 2+ main European languages to include English + French or Spanish as a minimum.
• 12+ months experience in sales, marketing, or customer service preferred.
• Proficient in Microsoft Word, Excel, database software and internet research; CRM experience (MAPICS, Powerlink, MasterCONTROL) preferred.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Proven consultative sales and customer service abilities, with a process- and results-oriented mindset.
• Self-motivated, proactive, and innovative, with a keen focus on continuous learning.
• Effective team player with strong collaboration and communication skills.
• High integrity, professionalism, and discretion when handling sensitive information.