Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key customer relationships and ensure excellent service delivery in the haulage sector.
- Company: Pertemps, a leading recruitment agency with a focus on client satisfaction.
- Benefits: Company pension, bonus, events, canteen facilities, and free onsite parking.
- Why this job: Be the main point of contact for clients and drive account growth in a dynamic environment.
- Qualifications: Experience in account management within haulage or logistics and strong communication skills.
- Other info: Fast-paced role with opportunities for professional development and relationship building.
The predicted salary is between 36000 - 60000 £ per year.
Pertemps are delighted to be recruiting an experienced Customer Account Manager to manage and develop key customer relationships for one of our clients in the haulage sector. This role is responsible for ensuring excellent service delivery, maintaining strong client partnerships, and identifying opportunities for account growth.
You will act as the main point of contact between customers and internal operations teams. The main objective of the role is to act as the primary point of contact for allocated customer accounts.
- Monitor service performance and ensure SLAs and KPIs are consistently met
- Resolve queries, issues, and escalations in a timely and professional manner
- Liaise with transport planners and operations teams to ensure smooth delivery
- Support contract renewals, service reviews, and identify growth opportunities
- Managing key customer relationships
- Monitoring service performance and maintaining accurate records
- Acting as the primary point of contact for clients, focusing on service delivery and supporting sales growth within the logistics sector
The successful candidate will have the following experience:
- Previous account management experience within haulage, transport, or logistics
- Strong communication and relationship-building skills
- Ability to manage multiple accounts in a fast-paced environment
- Excellent problem-solving and organisational skills
- Confident using TMS, CRM systems, and MS Office
In return we will provide an excellent range of benefits including: Company pension, Bonus, company events, canteen facilities, free onsite parking.
Account Manager in Wednesbury employer: Meriden Media
Contact Detail:
Meriden Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Wednesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the haulage and logistics sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their service delivery model and think about how you can contribute to their success. We want you to shine when discussing your account management experience!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've resolved client issues in the past. This will demonstrate your ability to handle challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager in Wednesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your previous experience in account management, especially within haulage or logistics. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to build relationships. Share examples of how you've successfully managed client interactions in the past.
Be Specific About Your Achievements: When detailing your experience, be specific about your achievements. Use numbers and examples to show how you’ve met SLAs and KPIs, or how you’ve identified growth opportunities in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Meriden Media
✨Know Your Accounts
Before the interview, research the company’s key clients and their specific needs in the haulage sector. This will help you demonstrate your understanding of account management and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully built relationships with clients in the past. Be ready to discuss how you resolved issues and maintained service delivery, as strong communication is crucial for this role.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in previous roles and how you overcame them. Highlight your organisational skills and ability to manage multiple accounts, as these are key to thriving in a fast-paced environment.
✨Familiarise Yourself with Relevant Tools
Brush up on your knowledge of TMS, CRM systems, and MS Office. Being confident in these tools will not only impress your interviewers but also show that you're prepared to manage accounts effectively from day one.
