At a Glance
- Tasks: Lead a dynamic claims team and drive operational excellence in a top-tier firm.
- Company: Join an award-winning insurance company with a stellar reputation.
- Benefits: Enjoy a competitive salary, flexible working, and professional growth opportunities.
- Other info: Be part of a collaborative environment that values innovation and continuous improvement.
- Why this job: Make a real impact on team culture and strategy in a respected organisation.
- Qualifications: Extensive claims experience and proven leadership skills required.
The predicted salary is between 60000 - 75000 £ per year.
A senior leadership opportunity within an award-winning organisation, overseeing a high-performing professional indemnity claims function. As Claims Manager, you will provide strategic direction, operational oversight and technical leadership across a team of Claims Handlers, Senior Handlers and Technical Specialists.
You will play a pivotal role in shaping team capability, strengthening insurer relationships and ensuring the delivery of a market-leading delegated authority claims service. The position is based in Bristol.
Key Responsibilities- Strategic team leadership - driving performance, capability and engagement across a multi-level claims team.
- Client relationship ownership - acting as a senior point of contact for insurer partners, ensuring a collaborative and solutions-focused approach.
- Operational excellence - ensuring consistent compliance with SLAs, KPIs and delegated authority frameworks.
- Technical governance - overseeing file quality, technical accuracy and adherence to best practice.
- Management information oversight - ensuring the integrity of MI and reporting across the account, including liaison with internal administration teams.
- Capability development - delivering technical training, coaching and mentoring to enhance expertise across the department.
- Risk and trend analysis - identifying emerging issues and escalating insights to senior leadership and insurer clients.
- Stakeholder engagement - preparing for and chairing key meetings, representing the claims function with professionalism and authority.
- Continuous improvement - evaluating and enhancing processes, procedures and operational workflows.
- Extensive technical claims experience, ideally within professional indemnity or complex commercial lines.
- Strong understanding of relevant legislation, policy wordings and claims methodologies.
- Proven leadership experience, with the ability to inspire, develop and manage a multi-disciplinary team.
- Demonstrated success in building and maintaining insurer and stakeholder relationships.
- Commercially astute, with the ability to balance technical rigour with operational efficiency.
- A collaborative, inclusive leadership style aligned with a high-performance culture.
Join an award-winning, nationally recognised firm with a strong reputation in insurance and claims. Lead a growing team with genuine influence over culture, performance and future strategy. Benefit from a very competitive salary and a comprehensive benefits package supporting wellbeing, flexibility and professional development.
Please click on apply or call Lucy at Pertemps Bristol for a confidential chat about the role.
Locations
Claims Manager in Newport, Wales employer: Meriden Media
Join an award-winning firm in Bristol that prioritises employee wellbeing and professional growth. As a Claims Manager, you will lead a dynamic team in a collaborative environment, with access to competitive salaries and a comprehensive benefits package that supports flexibility and continuous development. This is an exceptional opportunity to influence the culture and strategy of a respected organisation while advancing your career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We want you to show them that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience and how it relates to the Claims Manager role. We suggest you highlight your leadership skills and any successful projects you've led. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that interview!
We think you need these skills to ace Claims Manager in Newport, Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience and technical claims expertise to show us you're the right fit for the Claims Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've driven performance and built relationships in previous roles, so we can see your potential impact on our team.
Showcase Your Achievements:Quantify your successes where possible! Whether it’s improving SLAs or enhancing team capability, we want to see how you've made a difference in your past roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Meriden Media
✨Know Your Claims Inside Out
Make sure you brush up on your technical claims knowledge, especially around professional indemnity and complex commercial lines. Be ready to discuss specific cases or scenarios where you've successfully navigated challenges, as this will show your expertise and confidence.
✨Showcase Your Leadership Style
Prepare to talk about your leadership experience and how you've inspired and developed teams in the past. Think of examples where you've driven performance and engagement, as this role requires a collaborative and inclusive approach to leadership.
✨Understand the Business Landscape
Familiarise yourself with the company’s reputation and its position in the insurance market. Being able to discuss their recent achievements or challenges will demonstrate your genuine interest and help you connect with the interviewers.
✨Prepare for Stakeholder Engagement
Since you'll be acting as a senior point of contact for insurer partners, think about how you can effectively communicate and build relationships. Prepare examples of how you've successfully managed stakeholder expectations and facilitated key meetings in the past.
