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- Tasks: Plan transport routes and manage customer communications for smooth logistics operations.
- Company: Join a dynamic team focused on operational excellence in the logistics sector.
- Benefits: Enjoy a competitive hourly rate and a Monday to Friday schedule.
- Why this job: Be part of a supportive team that values exceptional customer service and teamwork.
- Qualifications: Strong admin skills, excellent communication, and a passion for logistics are essential.
- Other info: This role offers a chance to enhance your organizational skills in a fast-paced environment.
Logistics Planner Hours: Monday to Friday 7.30 – 4pm Hourly rate: £13.00 – £13.50 per hour As a Logistics Coordinator you will support the efficient management of transport operations, while providing exceptional customer service and supporting the administrative functions within the team. This purpose of the role is to ensure the smooth flow of logistics processes, ensuring timely deliveries and collections, and upholding the highest standards of operational excellence. Your duties: * Plan transport routes covering the east midlands * Customer Liaison: Act as the main point of contact for customers regarding delivery and collection schedules, ensuring clear and effective communication. * Processing Documentation: * Administrative Duties: Including cost management, answering calls, filing, and handling invoice queries. * Coordinate and organize all necessary paperwork and administrative tasks within the branch to support operational needs. * Respond and manage service requests and breakdowns on site, ensuring prompt and effective resolution. * Responsible for making interactions with customers easy and satisfactory, enhancing the overall customer experience. The successful candidate will have: * Strong Administrative Skills: Proven experience in general administration, with a keen ability to manage and organize various tasks efficiently. * Excellent Communication skills with a polished telephone manner and the ability to communicate clearly, concisely, and professionally with both customers and colleagues. * Transport/Logistics Experience * Good computer skills. * A high attention to detail, ensuring accuracy and thoroughness in all tasks. * Ability to work effectively within a team * A passion for delivering exceptional customer service, always striving to exceed customer expectations. * Maintain a positive and enthusiastic outlook, even when faced with challenges. Click apply
Logistics Planner employer: Meriden Media
Contact Detail:
Meriden Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Planner
✨Tip Number 1
Familiarize yourself with the logistics landscape in the East Midlands. Understanding local transport routes and potential challenges can give you an edge during interviews, showing that you're proactive and knowledgeable about the area you'll be working in.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the main point of contact for customers, practice clear and effective communication techniques. Role-playing scenarios with friends or family can help you feel more confident.
✨Tip Number 3
Highlight any previous experience you have in logistics or transport. Be ready to discuss specific examples of how you've managed administrative tasks or resolved customer issues in past roles, as this will demonstrate your capability for the position.
✨Tip Number 4
Showcase your attention to detail. Prepare to discuss how you ensure accuracy in your work, whether it's through double-checking documents or maintaining organized records. This quality is crucial for a Logistics Planner role.
We think you need these skills to ace Logistics Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and administration. Emphasize your strong communication skills and any previous roles that involved customer service or transport planning.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and customer service. Mention specific examples of how you've successfully managed transport operations or improved customer experiences in the past.
Highlight Relevant Skills: In your application, clearly outline your administrative skills, attention to detail, and computer proficiency. Use bullet points to make these stand out and relate them directly to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Meriden Media
✨Showcase Your Administrative Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific examples where you successfully managed multiple tasks and maintained organization, as this is crucial for the Logistics Planner role.
✨Demonstrate Excellent Communication
Since you'll be the main point of contact for customers, practice clear and concise communication. During the interview, focus on how you can effectively convey information and resolve issues, showcasing your polished telephone manner.
✨Highlight Your Logistics Experience
If you have prior experience in transport or logistics, make sure to bring it up. Discuss any relevant roles you've held and how they have prepared you for the responsibilities of a Logistics Planner, especially in planning transport routes.
✨Emphasize Customer Service Passion
The role requires a strong commitment to customer service. Share examples of how you've gone above and beyond to enhance customer experiences in past positions, demonstrating your enthusiasm for delivering exceptional service.
