At a Glance
- Tasks: Manage claims from start to finish, supporting insured professionals and negotiating settlements.
- Company: Join a dynamic claims team in a growing company based in Central Bristol.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative environment with a focus on quality service delivery.
- Why this job: Make a real difference by delivering high-quality claims service and building relationships.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Join a growing claims team handling pre-litigated matters from first notification through to resolution. You will manage your own caseload, support insured professionals, and work closely with insurers to deliver a high-quality, efficient claims service.
Key Responsibilities
- Manage a varied caseload, reviewing cover, investigating claims and advising insureds.
- Negotiate settlements within delegated authority.
- Support insured professionals in responding to complaints and claims.
- Meet SLA and KPI standards for both internal and insurer requirements.
- Maintain accurate case records on the case management system.
- Prepare reports for insurer clients.
- Identify trends and risks and escalate where needed.
What You’ll Bring
- Claims handling experience with good technical understanding.
- Confident communication and relationship-building skills.
- A proactive, commercial approach with the ability to prioritise effectively.
- A collaborative mindset and commitment to high-quality service delivery.
- Strong attention to detail and confidence using case management systems.
Location
Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and are required to work 2 days in the office.
Claims Handler employer: Meriden Media
As a Claims Handler in our dynamic Bristol office, you'll be part of a supportive and collaborative team dedicated to delivering exceptional service. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional development and growth within the company. Our vibrant culture encourages innovation and teamwork, making us an excellent employer for those seeking a rewarding career in claims management.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a Claims Handler role.
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you’d manage a caseload or negotiate settlements. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! Bring examples of your past work to interviews, especially those that highlight your attention to detail and relationship-building abilities. It’s all about proving you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight your claims handling experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims handling and how your proactive approach aligns with our commitment to high-quality service delivery. Let us know what makes you tick!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your confident communication style. Whether it's in your CV or cover letter, we want to see how you build relationships and negotiate effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Meriden Media
✨Know Your Claims Inside Out
Make sure you brush up on your claims handling experience and technical knowledge. Be ready to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This will show your potential employer that you’re not just familiar with the process but can also navigate complexities.
✨Show Off Your Communication Skills
Since the role involves supporting insured professionals and negotiating settlements, practice articulating your thoughts clearly. Prepare examples of how you've built relationships in previous roles and how effective communication helped resolve issues. This will highlight your confidence and ability to connect with others.
✨Demonstrate Your Proactive Approach
Think of instances where you took the initiative to improve processes or resolve claims efficiently. Discuss how you prioritise tasks and manage your caseload effectively. This will illustrate your proactive mindset and commitment to delivering high-quality service.
✨Be Detail-Oriented
Prepare to discuss how you maintain accurate case records and manage data within case management systems. Bring examples of reports you've prepared for clients and how you identify trends and risks. This will showcase your strong attention to detail, which is crucial for a Claims Handler.
