At a Glance
- Tasks: Manage claims from start to finish, supporting insured professionals and negotiating settlements.
- Company: Join a supportive and inclusive team in a growing claims environment.
- Benefits: Enjoy flexible working, competitive salary, and a comprehensive benefits package.
- Other info: Hybrid role with 3 days remote work and excellent career development opportunities.
- Why this job: Make a real difference by delivering high-quality claims service and developing your skills.
- Qualifications: Experience in claims handling and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Join a growing claims team handling pre-litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high-quality, efficient claims service.
Key Responsibilities
- Manage a varied caseload, reviewing cover, investigating claims and advising insureds.
- Negotiate settlements within delegated authority.
- Support insured professionals in responding to complaints and claims.
- Meet SLA and KPI standards for both internal and insurer requirements.
- Maintain accurate case records on the case management system.
- Prepare reports for insurer clients.
- Identify trends and risks and escalate where needed.
What You’ll Bring
- Claims handling experience with good technical understanding.
- Confident communication and relationship-building skills.
- A proactive, commercial approach with the ability to prioritise effectively.
- A collaborative mindset and commitment to high-quality service delivery.
- Strong attention to detail and confidence using case management systems.
Location
Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office.
Culture & Benefits
You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development. A competitive salary is on offer for the role.
Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role.
Claims Handler employer: Meriden Media
As a Claims Handler in our dynamic Bristol office, you'll be part of a supportive and inclusive team that prioritises diverse thinking and flexible working arrangements. We offer a comprehensive benefits package that promotes wellbeing and professional development, alongside a competitive salary, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with what they’re looking for. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your negotiation skills! When discussing salary or benefits, be confident and know your worth. It’s all about finding that sweet spot where both you and the employer feel good.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight your claims handling experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your proactive approach aligns with our commitment to high-quality service delivery. Let us know what makes you tick!
Showcase Your Communication Skills:Since this role involves supporting insured professionals and negotiating settlements, make sure to demonstrate your confident communication skills in your application. We love seeing candidates who can build relationships effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our supportive team!
How to prepare for a job interview at Meriden Media
✨Know Your Claims Inside Out
Before the interview, brush up on your claims handling experience. Be ready to discuss specific cases you've managed, the challenges you faced, and how you resolved them. This will show your technical understanding and confidence in the role.
✨Show Off Your Communication Skills
Since the role requires strong communication and relationship-building skills, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you negotiated settlements or handled complaints successfully.
✨Demonstrate Your Proactive Approach
Employers love candidates who can prioritise effectively. Come prepared with examples of how you've identified trends or risks in previous roles and what actions you took to address them. This will highlight your proactive mindset.
✨Familiarise Yourself with Case Management Systems
As the role involves maintaining accurate case records, make sure you're comfortable discussing any case management systems you've used. If you have experience with specific software, mention it and explain how it helped you manage your caseload efficiently.
