Transport and Operations Administrator in Blackburn

Who We Are: At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture and deliver sustainable products for the vehicles and equipment of the future. We care deeply about our colleagues, customers and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.

The Role: Mergon UK are currently hiring a Transport and Operations Administrator to join our Operations team in Blackburn. This role will be responsible for supporting the efficient flow of customer orders and managing all distribution activity to ensure deliveries are completed safely, compliantly, and on time. You will play a key role in coordinating transport, liaising with internal teams and external transport providers, and ensuring the smooth day-to-day running of the transport function. You will also be responsible for goods in, ensuring incoming product is receipted and managed correctly. Alongside your transport duties which will cover half your working week, you will provide operational support in the office with customer support, reporting, production & warehouse planning, and various administrative tasks.

Hours of Work: 8.15am – 5:00pm Monday to Friday, with one early finish (1pm) on a Thursday (week 1) or a Friday (week 2). The role is based fully on-site at our Blackburn facility.

Key Responsibilities:

• Coordinate the end-to-end distribution of customer orders
• Work closely with Production to ensure product availability, provide picking lists, and achieve delivery targets
• Build and maintain strong working relationships with external transport providers, monitoring performance and service levels
• Support warehouse planning activities including allocation of jobs to team members
• Prepare and issue transport documents to drivers including export paperwork for European loads
• Manage on-site contractor inductions, PPE provisions, and work permits
• Coordinate and process goods in operations, including allocation of unloading jobs, receipting product into the system, and ensuring all paperwork is correct
• Reconcile transport invoices, working with the Finance team on any discrepancies
• Provide customer support via phone and email and work closely with the internal Sales team
• Provide administrative operational support such as production and warehouse planning, data input and reporting, and inventory and supplier management

Skills & Experience:

To be successful in this Transport and Operations Coordinator role you will likely have:

• Previous experience in a fast-paced Transport, Logistics, or Supply Chain role.
• Experience within European Exports is advantageous
• Strong organisational and problem-solving skills with the ability to manage multiple priorities at once
• Good understanding of transport operations and processes
• Good communication and customer service skills with the ability to build relationships with colleagues, suppliers, and customers
• Strong attention to detail, particularly with documentation and invoices
• Confident with IT systems and Microsoft Office, particularly Excel

Candidates with previous experience as a Logistics Administrator, Transport Clerk, Exports Administrator or similar are encouraged to apply.

Benefits:

• Salary up to £28,000 per annum dependant on experience
• Option to join the Private healthcare scheme
• 34 days holiday
• Full Christmas and New Year shut down
• Free on-site car park
• Canteen facilities, including hot drinks
• Employee Assistance Programme (Wellbeing platform)
• Company Wellbeing & Events programme (such as summer BBQ’s, free annual health checks, pie days and much more)
• Career growth; Learning & Development opportunities

The document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

Don’t meet every single requirement? We know that some people are less likely to apply if they don’t meet all the above. We’re committed to building a diverse, inclusive, and authentic workspace. If you are passionate about this role and believe you can bring value to our team, we’d love to hear from you.

How to Apply

Please apply with your CV via the advertising platform. For further information, please contact: hr.uk@mergon.com

Equality and Diversity

Mergon is committed to the principle of equal opportunities in employment, and to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.

Safer Recruitment

Mergon is committed to promotion welfare of young people and vulnerable adults. The successful applicant will be required to provide proof of rights to work in the UK.