At a Glance
- Tasks: Lead IT support and manage the rollout of a global ERP system.
- Company: Join Mergon, a leader in sustainable product innovation.
- Benefits: Competitive salary, 34 days holiday, private healthcare, and career growth opportunities.
- Other info: Dynamic team culture with exciting events and a commitment to diversity.
- Why this job: Be at the forefront of tech transformation while shaping local IT operations.
- Qualifications: 3+ years in IT administration with hands-on experience in VMware and Office 365.
The predicted salary is between 46000 - 46000 £ per year.
At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture and deliver sustainable products for the vehicles and equipment of the future. We care deeply about our colleagues, customers and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.
The Role
Mergon UK are currently hiring for an IT Administrator to join our team in Blackburn and be the site IT Lead, managing the day‑to‑day support of all end users, systems and infrastructure.
Scope of the Position
We are seeking a highly motivated IT Administrator to join our team at Mergon UK. This is a dual‑role opportunity that combines hands‑on IT support with project leadership responsibilities. The successful candidate will lead local IT operations while also playing a key role in the rollout of Mergon’s global ERP system, a major upcoming implementation project at the UK site.
Hours of work: Monday to Friday, 08:15-17:00, based on site in Blackburn.
Key Responsibilities
- Serve as the site IT lead, managing the day‑to‑day support for end users, systems, and infrastructure.
- Act as project lead for the ERP system rollout at Mergon UK, coordinating with the global IT and local site teams to ensure a successful deployment.
- Provide technical support for local IT infrastructure, including:
- VMware virtual environments
- Windows Server and Active Directory
- Fortinet network equipment (firewalls, switches, access points)
- Office 365 administration
- Security and disaster recovery planning
- PCs, printers, scanners, and mobile device support
- Support and troubleshoot ERP application issues in collaboration with the global IT and business systems teams.
- Understand and support business workflows across departments (Sales, Purchasing, Manufacturing, Logistics, HR).
- Ensure local compliance with global IT policies, including ITIL-based practices.
- Assist with report generation using Crystal Reports, Power Pivot, or Power BI.
- Participate in change management and continuous improvement initiatives within the IT environment.
Required Skills and Experience
- 3+ years’ experience in a similar IT administration or systems support role.
- Hands‑on experience with:
- VMware and Windows Server environments
- Fortinet firewalls, switches, and wireless access points
- Office 365 and Active Directory
- Strong understanding of IT security and disaster recovery best practices.
- Familiarity with ERP systems and manufacturing business processes.
- Excellent problem‑solving and communication skills.
- Ability to manage local projects while collaborating remotely with global teams.
Desirable Experience
- Experience with ERP implementations (IQMS/DELMIAWorks or similar)
- Knowledge of ITIL framework and methodology
- Experience with Crystal Reports, Power Pivot, or Power BI
Why Join Mergon?
This is a unique opportunity to join Mergon UK at a pivotal time and be at the forefront of a major technology transformation. You’ll have the autonomy to shape local IT operations while being supported by a collaborative global IT team.
Benefits
- Salary up to £46,000 per annum dependant on experience
- Option to join the private healthcare scheme
- 34 days holiday
- Full Christmas and New Year shut down
- Free on‑site car park
- Canteen facilities, including hot drinks
- Employee Assistance Programme (Wellbeing platform)
- Company Wellbeing & Events programme (e.g., summer BBQs, free annual health checks, pie days and much more)
- Career growth; Learning & Development opportunities
Don’t meet every single requirement? We know that some people are less likely to apply if they don’t meet all the above. We’re committed to building a diverse, inclusive, and authentic workspace. If you are passionate about this role and believe you can bring value to our team, we’d love to hear from you.
How to Apply
Please apply with your CV via the advertising platform. For further information, please contact hr.uk@mergon.com
Equality and Diversity
Mergon is committed to the principle of equal opportunities in employment, and to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.
Safer Recruitment
Mergon is committed to promotion welfare of young people and vulnerable adults. The successful applicant will be required to provide proof of rights to work in the UK.
IT Administrator in Blackburn employer: Mergon Group
Mergon is an exceptional employer that prioritises innovation and sustainability while fostering a supportive work culture in Blackburn. As an IT Administrator, you will enjoy a competitive salary, comprehensive benefits including private healthcare, and ample opportunities for career growth through learning and development initiatives. Join a collaborative team that values your contributions and encourages a healthy work-life balance with generous holiday allowances and engaging company events.
StudySmarter Expert Advice🤫
We think this is how you could land IT Administrator in Blackburn
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Mergon Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Mergon Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Mergon Group!
✨Direct Apply to Mergon Group
Let's not forget to apply directly through the Mergon Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Administrator in Blackburn
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Mergon Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Mergon Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Mergon Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
