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- Tasks: Manage customer accounts and chase overdue payments in a friendly finance team.
- Company: Join Mergon, a leader in sustainable product innovation for top brands.
- Benefits: Earn £15-£16 per hour, enjoy 34 days holiday, and access private healthcare.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in credit control is key; qualifications are a bonus.
- Other info: Flexible 12-hour work week with great career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Who we are: At Mergon, we mould ideas for a sustainable future. We work with leading brands like Tesla, BMW, Xerox and Abbott to design, manufacture, and deliver sustainable products for the vehicles and equipment of the future. We care deeply about our colleagues, customers, and our community and we have a curiosity that constantly pushes us to innovate and improve. We are competent, capable, and we invest in our people and in our processes to ensure we continue to grow and do our best work every day.
The Role:
Hours of Work: 12 hours per week; we are flexible with when you work the 12 hours within a Monday-Friday, 08:00-17:00 (08:00-13:00 on Fridays) office environment.
Responsibilities:
- Running aged debtor reports and chasing customers for overdue amounts
- Handling customer invoice queries
- Setting up and maintaining customer accounts
- Reviewing and maintaining payment terms in SAGE
- Conducting customer account reviews, sending reminders, and communicating via phone calls and emails
- Collaborating with a small, friendly finance team
Requirements:
- Good experience with credit control
- Previous experience in a financial role
- Be comfortable making and receiving a high volume of customer calls
- Qualifications may be beneficial but are not necessary. Credit control experience is more important for this role
KPIs / Success within the first year:
- Reduced the number of aged debtors and overdue amount total
- Established good customer relationships
- Able to collaborate with and support the other finance team members
Benefits:
- £15.00 - £16.00 per hour depending on experience
- Option to join the Private healthcare scheme
- 34 days holiday (pro rata for this 12-hour position)
- Full Christmas and New Year shut down
- Free on-site car park
- Canteen facilities, including hot drinks
- Employee Assistance Programme (Wellbeing platform)
- Company Wellbeing & Events programme (such as summer BBQs, free annual health checks, pie days and much more)
- Career growth; Learning & Development opportunities
The document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.
Equal Opportunity: Don’t meet every single requirement? We know that some people are less likely to apply if they don’t meet all the above. We’re committed to building a diverse, inclusive, and authentic workspace. If you are passionate about this role and believe you can bring value to our team, we’d love to hear from you.
How to Apply: Please apply with your CV via the advertising platform. For further information, please contact: hr.uk@mergon.com
Equality and Diversity: Mergon is committed to the principle of equal opportunities in employment, and to ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability, or gender reassignment.
Safer Recruitment: Mergon is committed to the welfare of young people and vulnerable adults. The successful applicant will be required to provide proof of rights to work in the UK.
Credit Controller in Blackburn employer: Mergon Group
Contact Detail:
Mergon Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about credit control roles. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your credit control knowledge and be ready to discuss how you’ve handled customer queries or reduced overdue amounts in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our mission at Mergon.
We think you need these skills to ace Credit Controller in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your credit control experience and any relevant financial roles you've had. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Show Your Communication Skills: Since this role involves a lot of customer interaction, it’s important to demonstrate your communication skills in your application. Use examples that show how you’ve effectively handled customer queries or built relationships in the past.
Be Honest About Your Experience: If you don’t meet every single requirement, don’t sweat it! We value passion and potential just as much as experience. Be upfront about what you bring to the table and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mergon Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of aged debtor reports and payment terms. Familiarise yourself with SAGE if you can, as it shows you're proactive and ready to hit the ground running.
✨Practice Your Communication Skills
You'll need to make and receive a high volume of calls, so practice how you present yourself over the phone. Role-play common scenarios with a friend or family member to build your confidence in handling customer queries and chasing overdue payments.
✨Showcase Your Team Spirit
Mergon values collaboration within their finance team. Be prepared to discuss examples of how you've worked well with others in previous roles. Highlight any experiences where you supported colleagues or contributed to team goals.
✨Demonstrate Your Curiosity
Mergon is all about innovation and improvement. During the interview, express your curiosity about the company’s sustainable initiatives and how you can contribute to their mission. This will show that you’re not just looking for a job, but are genuinely interested in being part of their journey.