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- Tasks: Ensure guest safety and monitor hotel premises for security.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy competitive salary, healthcare, discounts, and career development opportunities.
- Why this job: Be part of a prestigious hotel and make a real difference in guest safety.
- Qualifications: SIA Licensed with hotel security experience and strong communication skills.
- Other info: Dynamic work environment with clear career pathways and supportive culture.
The predicted salary is between 30000 - 42000 £ per year.
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
About Jumeirah Carlton Tower:
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job:
An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities.
- Conduct regular patrols of hotel grounds, guest floors, and back‑of‑house areas to maintain a secure environment.
- Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises.
- Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed.
- Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings.
- Handle guest inquiries related to security, providing reassurance and assistance as needed.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Hotel security officer experience
- SIA Licensed
- Certified Security training
- Police/Military background
- Excellent level of English read, write and spoken
Successful candidates will have the following skills:
- Software competencies – Microsoft Office programs (Intermediate).
- Knowledge of fire‑fighting equipment and CCTV equipment.
- First aid and CPR training
- Interpersonal skills
- Communications skills
About the Benefits:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or business attire
Security Officer - Jumeirah Carlton Tower employer: Merex Investment Group
Contact Detail:
Merex Investment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jumeirah Carlton Tower on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. We want to show that we’re not just interested in any job, but specifically in being part of the Jumeirah family.
✨Tip Number 3
Practice common interview questions related to security roles. We should be ready to discuss our experience and how we can contribute to guest safety at Jumeirah Carlton Tower.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Security Officer - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us see your enthusiasm for the security field. Share any relevant experiences or training that highlight your commitment to keeping guests safe and secure.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Security Officer role at Jumeirah Carlton Tower. Highlight your hotel security experience and any SIA licensing you have, as this will catch our eye!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and you can be sure it’s in the right hands for consideration!
How to prepare for a job interview at Merex Investment Group
✨Know Your Security Basics
Make sure you brush up on your knowledge of hotel security protocols and emergency response procedures. Being able to discuss specific scenarios where you've successfully handled security issues will show that you're prepared for the role.
✨Showcase Your Interpersonal Skills
As a Security Officer, you'll need to interact with guests and staff regularly. Practice how you can convey reassurance and professionalism in your responses. Think of examples where you've effectively communicated in challenging situations.
✨Familiarise Yourself with the Hotel
Do some research on Jumeirah Carlton Tower and its unique offerings. Understanding the hotel's layout, amenities, and guest services will help you answer questions more confidently and demonstrate your genuine interest in the position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific security situations. Prepare by thinking through potential scenarios, such as dealing with unauthorized access or responding to emergencies, and outline your thought process clearly during the interview.
