Programme Coordinator - Primary Care Commercial Research Delivery Centre

Based: \\tMereside Medical Practices (mainly Staploe Medical Centre in Soham, but as needed at Haddenham Surgery, Cathedral Medical Centre and Wilburton)   

Basis: \\tFull time (37 hrs per week) 

Salary: \\t£31,000 – £38,000 FTE pro rata  

Eligibility:\\tYou must be eligible to work in the UK   

About Us 

Mereside Medical is a flourishing group of three East Cambridgeshire practices in Ely, Haddenham and Soham, together serving c.45,000 patients. As a group, we’ve grown rapidly and now employ more than 170 people across the three practices. We are people-centred in our approach to work and believe that every contact that a patient has with our staff is as valuable as the next in the patient journey. We believe in clinical excellence, and that general practice is the cornerstone of well-being in our community. We are innovative and forward-looking, and we embrace technology to enable more effective, efficient, and connected ways of working to deliver ever better outcomes for our patients. 

Our goal is to deliver on the ambitions laid out in the GP forward view in a way that is locally relevant, valued by patients, and satisfying for our staff. In addition to our core general practice work we run a large clinical research trials unit and we work closely with the ICB to develop innovative ways to improve local service provision. We are the lead practice for one of the two local PCNs and are represented in both. 

We have recently been awarded NIHR funding to establish a Primary Care Commercial Research Delivery Centre (PC-CRDC), creating a network of networks across Central and Eastern England to accelerate commercial clinical research delivery in primary care settings. 

The Role 

Reporting to the Clinical Research Portfolio Manager, you will provide essential coordination and administrative support to ensure the successful delivery of the PC-CRDC programme across our network of primary care sites. You will be instrumental in facilitating communication, managing programme documentation, and supporting the implementation of activities that will transform commercial research capacity in primary care across the region. 

Your Responsibilities 

Programme Administration and Coordination 

• Coordinate meetings, workshops, and forums across the PC-CRDC network including the Operational Leadership Board, Strategic Advisory Group, and Community Advisory Forum  
• Maintain comprehensive programme documentation, tracking progress against key milestones, metrics, and deliverables  
• Support the implementation of the nine Activity Packages outlined in our Theory of Change  
• Assist with grant management activities including budget monitoring and reporting  

Network Support and Communication 

• Help establish and maintain the Digital Community platform in MS Teams as the cornerstone of network collaboration 
• Coordinate training programmes and capacity building initiatives across Spokes and Delivery Hubs 
• Support the development and distribution of standardised resources, templates, and best practice materials 
• Facilitate knowledge exchange between experienced and developing sites 

Stakeholder Engagement 

• Provide administrative support for Sponsor Access Forums and bilateral meetings with pharmaceutical partners 
• Assist with Patient and Public Involvement and Engagement (PPIE) activities and Community Advisory Forum coordination 
• Support liaison activities with NIHR, ICB partners, and other stakeholders 
• Help coordinate Research Inclusion workshops and community engagement events 

Data Management and Reporting 

• Maintain programme databases and tracking systems 
• Assist with the development of monitoring and evaluation frameworks 
• Support the preparation of progress reports for NIHR and other stakeholders 
• Help collect and analyse data for programme impact assessment 

Quality Assurance and Compliance 

• Support sites with compliance requirements including GDPR, NCVR, and regulatory frameworks 
• Assist with mock site inspections and quality audits 
• Help maintain Investigational Medicinal Product management processes and confidentiality agreements 
• Support the development of Standard Operating Procedures 

You should have or be: 

• A degree or equivalent experience in a relevant field (healthcare, project management, administration, or related discipline)  
• Strong organisational and administrative skills with attention to detail  
• Excellent written and verbal communication skills  
• Experience with Microsoft Office suite, particularly Teams, Excel, including for management and analysis of numerical data including KPIs 
• Ability to work collaboratively across multiple organisations and stakeholder groups  
• Understanding of or willingness to learn about clinical research processes and regulations  
• Strong problem-solving skills and ability to work independently  
• Commitment to inclusive working practices and patient-centred approaches 

It would be an advantage if you also: 

• Have previous experience in healthcare administration or clinical research coordination  
• Are familiar with NHS structures, Primary Care Networks, or Integrated Care Systems  
• Have experience with project or programme coordination methodologies  
• Understand GDPR, clinical research regulations, and/or pharmaceutical industry processes  
• Have experience with digital platforms and learning management systems  
• Hold or are willing to obtain Good Clinical Practice (GCP) certification  
• Have knowledge of Patient and Public Involvement and Engagement approaches  
• Are experienced in organising events, workshops, or training sessions 

This is not meant to be an exhaustive list of duties. The need for flexibility is required and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed.  

If you are interested in this role please send a CV and covering letter to:  

cpicb.mereside-recruitment@nhs.net   

Closing date: 30 October 2025 – Please note we reserve the right to close this vacancy early.