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- Tasks: Lead a team to ensure a clean, safe, and welcoming environment for guests.
- Company: Join MercyCare, a leading not-for-profit provider making a difference in the community.
- Benefits: Enjoy salary packaging, professional development, and a comprehensive wellbeing program.
- Other info: Be part of a diverse, inclusive team with excellent career growth opportunities.
- Why this job: Make a real impact while supporting Aboriginal and Torres Strait Islander communities.
- Qualifications: Experience in cleaning leadership and effective communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
Based in Derby, this role supports the day-to-day operations of the Derby Aboriginal Short Stay Accommodation Service (DASSA) by ensuring all accommodation areas are clean, safe and welcoming for guests. You will lead and support a small team of General Hands, ensuring high standards of housekeeping and cleanliness across guest rooms, shared facilities and outdoor areas. This role combines hands-on cleaning responsibilities with team leadership, including training new team members, managing supplies, maintaining cleaning schedules and supporting a positive team culture. Your attention to detail and proactive approach will help ensure rooms are prepared to a high standard and that the service environment remains safe, hygienic and welcoming for guests.
About you
You’ll have an eye for detail and take pride in ensuring you lead your team to deliver a high standard of customer service while organising your time effectively to meet your responsibilities. You will also have:
- Proven experience in a similar leader role such as in commercial, industrial, or domestic cleaning
- Ability to work with and communicate effectively and sensitively with Aboriginal and Torres Strait Islander people
- Effective time management skills and the ability to use your initiative
- Demonstrates a flexible mindset and approach to your work
COVID and Influenza vaccinations are preferred but not required. National Police Clearance (obtained within the last six months).
About the benefits
- Not for profit Salary Packaging options
- A friendly, diverse and inclusive team environment
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance, free flu vaccinations and skin checks
Applications close on 10th May 2026. With our 175-year legacy extending back to the Catholic Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage. We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.
General Hand Team Leader - DASSA employer: MercyCare
Contact Detail:
MercyCare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Hand Team Leader - DASSA
✨Tip Number 1
Network like a pro! Reach out to your connections in the community services sector, especially those who work with Aboriginal and Torres Strait Islander people. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led teams in the past. Highlight your experience in maintaining high standards and creating a positive team culture.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait for the application deadline. Reach out directly to the hiring manager or team leader to express your interest and ask any questions you might have.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our community and making a difference in people’s lives.
We think you need these skills to ace General Hand Team Leader - DASSA
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our guests at DASSA.
Tailor Your Experience: Make sure to highlight any relevant experience you have in cleaning or team leadership. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. We want to know who you are beyond just your qualifications!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at MercyCare
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Hand Team Leader at DASSA. Familiarise yourself with the key aspects of the role, such as leading a team, maintaining cleanliness, and supporting a welcoming environment for guests. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leadership roles, especially in cleaning or hospitality settings. Think of specific examples where you've successfully managed a team, trained new members, or improved processes. Highlighting these experiences will demonstrate your capability to lead effectively and maintain high standards.
✨Emphasise Cultural Sensitivity
Given the importance of working with Aboriginal and Torres Strait Islander people, it's crucial to convey your understanding and respect for cultural differences. Share any relevant experiences you have and express your commitment to fostering an inclusive environment. This will resonate well with the values of MercyCare.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.