At a Glance
- Tasks: Process invoices, manage consumer enquiries, and support care programs.
- Company: Join MercyCare, a leading not-for-profit aged care provider in WA.
- Benefits: Rewarding career, training opportunities, and a supportive community culture.
- Other info: Permanent full-time role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Passion for person-centred care and strong administrative skills.
The predicted salary is between 30000 - 40000 € per year.
Aged Care Services | Administration/Support Service, Aged Care
When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
We have an opportunity for a Business Support Officer on a permanent full-time basis. The successful candidate will report to the Operations Manager, Retirement and Community and will be responsible for ensuring all invoices and accounts are processed and will also be the first point of contact for enquiries from consumers.
About you
- You’ll have a passion for providing person-centred care to clients while also having:
- Ensure accurate processing of invoices and accounts
- Respond promptly and appropriately to consumer enquiries
- Support the management of Home Care Packages (HCP), Short-Term Restorative Care (STRC), and Commonwealth Home Support Program (CHSP) programs
- Manage discharges for HCP
Business Support Administrator employer: MercyCare
At MercyCare, we pride ourselves on being more than just an employer; we are a community dedicated to making a meaningful impact in the lives of those we serve. Our commitment to employee growth is evident through our extensive training and development opportunities, fostering a supportive and values-driven culture where everyone can thrive. Located in Western Australia, we offer a rewarding career in aged care that not only enhances your professional journey but also allows you to contribute to the well-being of our community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the aged care sector, attend local events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Administrator role.
✨Tip Number 2
Prepare for those interviews! Research MercyCare and understand their values and mission. We want to see how you can fit into their community-focused culture, so think about how your passion for person-centred care aligns with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on common questions related to administration and support services, and don’t forget to highlight your experience with invoicing and consumer enquiries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community, just like you!
We think you need these skills to ace Business Support Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant experience in aged care services and administration, showing us how you can make a difference in our community.
Showcase Your Passion:We want to see your enthusiasm for person-centred care! In your application, share examples of how you've provided excellent support to clients in the past. This will help us understand your commitment to our values.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the point!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at MercyCare
✨Know Your Stuff
Make sure you understand the role of a Business Support Administrator in aged care services. Familiarise yourself with terms like Home Care Packages and Commonwealth Home Support Program. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your People Skills
Since this role involves being the first point of contact for consumer enquiries, practice how you would handle different scenarios. Think about how you can demonstrate your passion for person-centred care during the interview.
✨Be Ready with Examples
Prepare specific examples from your past experiences where you've successfully managed invoices or handled customer queries. This will help you illustrate your skills and make a strong impression on the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or training opportunities. This shows that you’re not just interested in the job, but also in growing within the company.
