Are you an experienced IT leader with a passion for infrastructure, cybersecurity, and operational excellence? Do you thrive in a hands-on role where you can influence strategy while also solving complex technical challenges?
We're looking for an IT Manager to lead and support our EMEA IT operations, serving as the primary IT contact for sites across the region while collaborating closely with our corporate IT team in the United States to deliver a globally aligned technology strategy.
About the Role
As the IT Manager – EMEA, you'll combine technical expertise, leadership, and strategic thinking to ensure secure, reliable, and efficient IT services across the region. You'll oversee IT operations, infrastructure, cybersecurity initiatives, and end-user services, helping to drive innovation and continuous improvement across the business.
This is an ideal opportunity for a hands-on IT professional who enjoys leading teams, managing projects, and delivering technology solutions that make a real business impact.
What You'll Be Doing
Leadership & IT Operations
- Act as the primary point of contact for IT requirements across EMEA sites.
- Partner with the US Corporate IT team to ensure alignment with global technology strategies and standards.
- Lead and develop IT support teams while overseeing engineering and operational activities.
- Manage high-priority IT projects, system upgrades, and technology refresh cycles.
- Communicate technical concepts effectively to both technical and non-technical stakeholders.
End User Services
- Oversee device lifecycle management, including provisioning, upgrades, and retirement.
- Administer and support Microsoft Office 365 environments.
- Improve operational efficiency through automation and process improvement initiatives.
- Enhance incident and change management processes to deliver excellent user experiences.
Infrastructure & Networks
- Maintain and troubleshoot complex enterprise network environments.
- Develop and implement infrastructure improvements and technical recommendations.
- Ensure documentation of infrastructure, software, and application landscapes remains accurate and up to date.
Cybersecurity & Compliance
- Work closely with global cybersecurity teams to support cybersecurity programs and initiatives.
- Support compliance with ISO 27001 and Cyber Essentials requirements.
- Implement infrastructure improvements and remediation activities that strengthen security and compliance.
Business Systems
- Translate business requirements into effective technical solutions.
- Support the integration of new technologies and systems.
- Collaborate with stakeholders to identify opportunities for process improvement and operational efficiency.
What We're Looking For
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience supporting enterprise-level network infrastructure environments.
- Strong background in IT management, infrastructure, and cybersecurity.
- Experience supporting ISO 27001 and Cyber Essentials compliance from an IT operations perspective.
- Strong leadership and people management skills.
- Excellent communication and stakeholder management abilities.
- Experience administering Microsoft 365 environments.
- Experience with Oracle ERP systems.
- Administration experience with:
- Microsoft Active Directory
- Windows Server and Desktop Operating Systems
- VMware ESXi, vSphere, and Horizon
- NetApp or similar storage platforms
- Advanced TCP/IP networking concepts
- Lead technology operations across a diverse EMEA region.
- Influence both regional and global IT strategies.
- Work closely with international stakeholders and leadership teams.
- Drive cybersecurity, infrastructure, and business transformation initiatives.
- Join a collaborative environment where innovation and continuous improvement are highly valued.
- Enjoy opportunities for international collaboration and regional travel.
If you're a hands-on IT leader who enjoys combining technical expertise, strategic thinking, and people leadership, we'd love to hear from you.
Equal Opportunity Statement
At Mercury Systems, we are committed to fostering a culture of inclusivity and diversity. We believe that equal opportunity is fundamental to building a dynamic and innovative workforce.
We provide employment opportunities free from discrimination, ensuring fair treatment for all individuals regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other legally protected characteristic.
Our commitment extends beyond compliance—we actively promote diversity and inclusivity in our hiring practices, workplace policies, and career development opportunities. We aim to create an environment where everyone feels valued, respected, and empowered to contribute their unique talents to Mercury Systems' success.
Together, we strive to achieve equal opportunities for all while building a collaborative and supportive workplace.
Only candidates selected for an interview will be contacted, thank you in advance for your understanding.
==>Join us and be part of a company where innovation and people truly come together.
Information Technology Manager employer: Mercury Systems
Mercury Systems is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take ownership of their projects while providing ample opportunities for professional growth. With a focus on cutting-edge technology and a commitment to employee well-being, our EMEA location offers a dynamic environment where you can thrive and make a meaningful impact in the field of IT operations and cybersecurity.
