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Company: Mercury Security & Facilities Management

Mercury Security & Facilities Management Ltd is seeking an experienced and motivated Cleaning Supervisor to join our team at Lion Walk Shopping Centre. This is an excellent opportunity for an individual with strong leadership skills and a passion for maintaining high cleaning standards within a busy retail environment.

The successful candidate will oversee the day-to-day cleaning operation, ensuring the shopping centre is presented to the highest standard while leading and supporting a team of cleaning operatives.

Key Responsibilities

• Supervise and support the cleaning team on a daily basis.
• Ensure all cleaning duties are completed to the required standards.
• Conduct regular quality inspections and audits.
• Manage staff attendance, performance, and productivity.
• Assist with staff training and development.
• Monitor cleaning stock levels and order supplies when required.
• Ensure compliance with Health & Safety policies and procedures.
• Respond to customer and client requests professionally and efficiently.
• Complete daily, weekly, and monthly reports as required.
• Liaise with centre management and Mercury management teams.

Requirements

• Previous experience in a cleaning supervisory role.
• Strong leadership and people management skills.
• Excellent communication and organisational abilities.
• Knowledge of cleaning methods, equipment, and COSHH regulations.
• Ability to work under pressure and prioritise workloads.
• Flexible approach to working hours when required.
• Good IT skills and experience completing reports.

What We Offer

• Company pension scheme.
• Full uniform provided.
• Ongoing training and development opportunities.
• Employee assistance programme.
• Opportunity to work within a prestigious shopping centre environment.
• Career progression opportunities within a growing facilities management company.

Hours of Work

40 hours per week

Flexibility will be required to meet the operational needs of the business, including weekends and bank holidays where necessary.

We will only accept applications that include a CV.

Mercury Security & facilities Management is an equal opportunity employer. We embrace diversity and equal opportunity in a serious way. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected under state, or local law in our areas of business operations. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.