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- Tasks: Provide top-notch service and maintenance for advanced automated storage systems.
- Company: Join a growing company known for exceptional customer service and innovative technology.
- Benefits: Earn up to £35,000 plus overtime, paid training in Europe, and career progression.
- Other info: Enjoy a dynamic role with variety, autonomy, and specialist training opportunities.
- Why this job: Work with cutting-edge tech and make a real impact in various industries.
- Qualifications: Experience in electromechanical servicing and a solid understanding of electrical systems.
The predicted salary is between 35000 - 35000 £ per year.
Location: South - covering areas such as Bath, Oxford, Reading, Basingstoke, Salisbury, Swindon
Salary: Up to £35,000 + 1.5x overtime + paid door-to-door (OTE £50,000+)
Standard Hours: Monday to Friday 8:00 to 16:30
On Call: 1 in 4 weeks guaranteed £200 + OT rates for call outs (relative flexibility)
Perks: Technical development, IT/networking/automation skills growth, and fully paid training in Europe with a leading Swedish manufacturer, progression opportunities
Experience: Electrical wiring, fault finding, 3-phase, single-phase, voltages, conveyors, automation, motors, drives, hydraulics, pneumatics
If you’re a hands-on Service Engineer who enjoys solving problems, working with smart technology, and supporting customers, this could be the next step for you. You’ll be joining a growing company that supplies some of the most advanced automated storage systems on the market, including high-performance Vertical Lift Modules (VLMs), vertical carousels, mobile shelving, pallet-handling solutions, and software that integrates with today’s biggest WMS and ERP platforms.
As the exclusive UK distributor for innovative European-built equipment, you can expect first-class training, modern tech, and opportunities to build your expertise. This business has a reputation for exceptional customer service and end-to-end project delivery from consultancy and installation to long-term support, with customers in automotive, defence, pharmaceuticals, and other major sectors where reliability and precision matter.
What You’ll Be Doing
Once the installation team has handed over the equipment, you’ll step in as the key point of support for ongoing service and maintenance. Your day will mostly consist of planned service work rather than constant reactive callouts. You’ll be responsible for:
- Electromechanical servicing and maintenance of equipment such as automated storage, vertical carousels, mobile shelving, and pallet-handling systems
- Providing on-site support to customers resolving issues, making systems safe, and keeping everything running smoothly
- Helping customers understand how to get the best out of their equipment
- Highlighting useful upgrades or new features where appropriate
What You’ll Bring
- Experience as a Service or Maintenance Engineer
- A solid electromechanical background
- Electrical understanding fault finding, 3-phase, voltages, wiring, PLCs, motors, drives etc
- Mechanical skills e.g. replacing drive systems, bearings, seals, conveyors, automated equipment etc
- Experience in logistics, automation, automated storage, pallet handling, FMCG, manufacturing or similar industries is desirable
This is a great fit for someone who enjoys variety, autonomy, and working with modern technology with the bonus of specialist European training and a realistic OTE above £50k.
Service Engineer in Somerset employer: Mercury Hampton
Contact Detail:
Mercury Hampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with electromechanical systems or automation, consider creating a portfolio or a LinkedIn showcase. Highlighting your hands-on experience can really set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to service engineering. Think about scenarios where you solved problems or improved processes. We want to hear how you can bring that expertise to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our growing company.
We think you need these skills to ace Service Engineer in Somerset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Engineer, especially your skills in electrical wiring and fault finding. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your hands-on experience can benefit us. Remember, we love problem solvers who enjoy working with smart technology!
Showcase Your Technical Skills: In your application, make sure to mention any specific technical skills you have, like working with PLCs or automated systems. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Mercury Hampton
✨Know Your Tech
Make sure you brush up on your electromechanical knowledge before the interview. Be ready to discuss your experience with electrical wiring, fault finding, and automation systems. This role is all about solving problems with smart technology, so showing your technical prowess will definitely impress.
✨Showcase Your Customer Service Skills
Since this position involves providing on-site support to customers, it’s crucial to highlight your customer service experience. Prepare examples of how you've resolved issues in the past and helped clients get the best out of their equipment. This will demonstrate that you understand the importance of exceptional service.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about situations where you had to troubleshoot a problem or implement a solution under pressure. Practising these scenarios will help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, the types of projects you'll be working on, or how the company supports its engineers in their professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.