At a Glance
- Tasks: As a Service Engineer, you'll troubleshoot and maintain equipment while providing top-notch customer service.
- Company: Join a dynamic company known for its commitment to quality and employee development.
- Benefits: Enjoy a competitive salary, paid travel, bonuses, and generous holiday leave.
- Why this job: This role offers hands-on experience, mentorship, and a chance to make a real impact.
- Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
- Other info: Full training provided, ensuring you feel confident and supported in your role.
The predicted salary is between 31200 - 46800 £ per year.
Job Description
Job Title: Service Engineer/Technician
Location: South East
Salary: Up to £39,000 Basic Salary
Door-To-Door Travel Paid
OT at 1.5x Rate
Companywide bonus (5-10% Estimate)
Guaranteed Annual Pay Rise
Company Vehicle + High-Quality equipment
26 Days Holiday + BH.
Life Assurance, Sick Pay, Maternity/Paternity Pay, Compassionate Leave
Full training and mentorship provided
Company Overview:
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Service Engineer/Technician employer: Mercury Hampton
Contact Detail:
Mercury Hampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer/Technician
✨Tip Number 1
Familiarise yourself with the latest technologies and tools used in the service engineering field. This will not only boost your confidence during interviews but also show us that you're proactive and committed to staying updated.
✨Tip Number 2
Network with current or former service engineers to gain insights into the role and company culture. This can provide you with valuable information that you can use to tailor your approach when speaking with us.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical problems in the past. We love hearing about real-life experiences, as they demonstrate your practical skills and problem-solving abilities.
✨Tip Number 4
Show enthusiasm for the role and our company during any interactions. A positive attitude can make a significant difference and help you stand out as a candidate who is genuinely interested in joining our team.
We think you need these skills to ace Service Engineer/Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Engineer/Technician. Tailor your application to highlight relevant skills and experiences that match these criteria.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in service engineering or technical roles. Include specific examples of how you've successfully handled similar tasks or challenges.
Showcase Your Skills: Make sure to mention any technical skills, certifications, or training that are relevant to the position. This could include knowledge of specific equipment, troubleshooting abilities, or customer service experience.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the role and how your background makes you a great fit. Be sure to convey your enthusiasm for the company and the opportunity.
How to prepare for a job interview at Mercury Hampton
✨Know Your Technical Stuff
As a Service Engineer/Technician, you'll need to demonstrate your technical knowledge. Brush up on the specific equipment and systems relevant to the role, and be prepared to discuss your previous experiences with them.
✨Showcase Problem-Solving Skills
Employers are looking for candidates who can think on their feet. Prepare examples of past challenges you've faced in a technical setting and how you resolved them. This will highlight your ability to troubleshoot effectively.
✨Emphasise Customer Service
Since this role involves interacting with clients, it's crucial to showcase your customer service skills. Be ready to discuss how you've handled difficult situations with customers in the past and how you ensure client satisfaction.
✨Ask Insightful Questions
At the end of the interview, asking thoughtful questions can set you apart. Inquire about the company's training programmes or how they measure success in the technician role. This shows your genuine interest in the position and the company.