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- Tasks: Provide top-notch service and maintenance for advanced automated storage systems.
- Company: Join a leading company in innovative automated solutions with a focus on customer satisfaction.
- Benefits: Earn up to £35,000 plus overtime, paid training in Europe, and career progression.
- Other info: Enjoy a dynamic role with variety, autonomy, and exceptional training opportunities.
- Why this job: Work hands-on with cutting-edge technology and make a real difference for customers.
- Qualifications: Experience in electromechanical servicing and a solid understanding of electrical systems.
The predicted salary is between 35000 - 40000 £ per year.
Location: South - covering areas such as Bath, Oxford, Reading, Basingstoke, Salisbury, Swindon
Salary: Up to £35,000 + 1.5x overtime + paid door-to-door (OTE £50,000+)
Standard Hours: Monday to Friday 8:00 to 16:30
On Call: 1 in 4 weeks guaranteed £200 + OT rates for call outs (relative flexibility)
Perks: Technical development, IT/networking/automation skills growth, and fully paid training in Europe with a leading Swedish manufacturer, progression opportunities.
Experience: Electrical wiring, fault finding, 3-phase, single-phase, voltages, conveyors, automation, motors, drives, hydraulics, pneumatics.
If you’re a hands-on Service Engineer who enjoys solving problems, working with smart technology, and supporting customers, this could be the next step for you.
You’ll be joining a growing company that supplies some of the most advanced automated storage systems on the market, including high-performance Vertical Lift Modules (VLMs), vertical carousels, mobile shelving, pallet-handling solutions, and software that integrates with today’s biggest WMS and ERP platforms. As the exclusive UK distributor for innovative European-built equipment, you can expect first-class training, modern tech, and opportunities to build your expertise.
This business has a reputation for exceptional customer service and end-to-end project delivery from consultancy and installation to long-term support, with customers in automotive, defence, pharmaceuticals, and other major sectors where reliability and precision matter.
What You’ll Be Doing
Once the installation team has handed over the equipment, you’ll step in as the key point of support for ongoing service and maintenance. Your day will mostly consist of planned service work rather than constant reactive callouts.
You’ll be responsible for:
- Electromechanical servicing and maintenance of equipment such as automated storage, vertical carousels, mobile shelving, and pallet-handling systems
- Providing on-site support to customers resolving issues, making systems safe, and keeping everything running smoothly
- Helping customers understand how to get the best out of their equipment
- Highlighting useful upgrades or new features where appropriate
What You’ll Bring
- Experience as a Service or Maintenance Engineer
- A solid electromechanical background
- Electrical understanding fault finding, 3-phase, voltages, wiring, PLCs, motors, drives etc.
- Mechanical skills e.g. replacing drive systems, bearings, seals, conveyors, automated equipment etc.
- Experience in logistics, automation, automated storage, pallet handling, FMCG, manufacturing or similar industries is desirable
This is a great fit for someone who enjoys variety, autonomy, and working with modern technology with the bonus of specialist European training and a realistic OTE above £50k.
Service Engineer in Portsmouth employer: Mercury Hampton
Contact Detail:
Mercury Hampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. The more connections we make, the better our chances of landing that Service Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your electromechanical expertise and problem-solving abilities. When we can demonstrate our hands-on experience, it makes us stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to service engineering. We should be able to explain our experience with electrical wiring, fault finding, and automation clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get that application in!
We think you need these skills to ace Service Engineer in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Engineer, especially in electromechanical servicing and maintenance. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for problem-solving and working with smart technology, and let us know how you can contribute to our reputation for exceptional customer service.
Show Off Your Technical Skills: We’re keen on candidates who have a solid understanding of electrical wiring, fault finding, and automation. Make sure to mention any specific projects or experiences that demonstrate your technical prowess, especially with 3-phase systems and PLCs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Mercury Hampton
✨Know Your Tech
Make sure you brush up on your electromechanical knowledge before the interview. Be ready to discuss your experience with electrical wiring, fault finding, and automation systems. This role is all about solving problems with smart technology, so showing that you understand the equipment will impress them.
✨Showcase Your Customer Service Skills
Since this company prides itself on exceptional customer service, be prepared to share examples of how you've supported customers in the past. Highlight any experiences where you resolved issues or helped clients get the best out of their equipment. This will demonstrate that you align with their values.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about situations where you had to troubleshoot a problem or perform maintenance under pressure. Practising your responses will help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities in Europe or how the company supports its engineers in their professional development. This shows your enthusiasm for the role and your desire to grow within the company.