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- Tasks: Troubleshoot and repair cutting-edge automated storage systems across the South of England.
- Company: Leading provider of innovative vertical storage solutions with a supportive team culture.
- Benefits: Up to £40,000 salary, overtime, door-to-door pay, and extensive training.
- Why this job: Join a dynamic team and work with advanced technology while enjoying flexibility and autonomy.
- Qualifications: NVQ Level 3 in Electrical Engineering and strong fault-finding skills required.
- Other info: Great career development opportunities and a company vehicle provided.
The predicted salary is between 34000 - 46000 £ per year.
Service Engineer Automated Storage Systems
Location: South of England
Employment Type: Full-Time, Permanent
Salary: Up to £40,000 + Overtime Available
Hours: 8:00am 4:30pm (Door-to-Door Pay)
About the Role
A leading provider of automated vertical storage and retrieval systems is seeking a technically skilled and self-motivated Service Engineer to join its UK field service team. Covering the South of England with occasional travel into London, this role offers autonomy, variety, and the opportunity to work with cutting-edge automation technology.
Key Responsibilities
Perform fault finding, servicing, and repairs on vertical lift and carousel systems
Install and commission new equipment at customer sites
Respond to breakdowns and emergency callouts, ensuring fast and effective resolution
Manage your own diary and work from a monthly service list
Provide technical support and training to customers
Maintain accurate service documentation and reports
Collaborate with internal teams to ensure smooth service delivery
Essential Requirements
NVQ Level 3 in Electrical Engineering (or equivalent)
Strong experience in electrical fault finding, particularly with:
Motors, drives, converters, control panels
Ability to read and interpret electrical schematics and technical drawings
General understanding of mechanical systems (training provided)
Full UK driving licence and willingness to travel across the South and into London
Excellent communication and time management skills
Whats On Offer
Up to £40,000 salary, with overtime available
Door-to-door pay covering travel time
Extensive product training on global leading automated systems
Company vehicle, tools, and mobile device
Flexible working with diary management autonomy
Supportive team culture and ongoing development opportunities
Core working hours: 8:00am 4:30pm
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Field Service Engineer employer: Mercury Hampton
Contact Detail:
Mercury Hampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your hands-on experience with automated systems can really set you apart from the competition.
✨Tip Number 3
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your fault-finding skills and be prepared to discuss how you’d tackle real-world scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented Service Engineers. Keep an eye on our listings and make sure your application stands out by tailoring it to the role.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electrical fault finding and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about working with automated systems and how your previous experiences make you the perfect fit for our team. Keep it engaging and personal!
Show Off Your Technical Skills: In your application, mention specific examples of your work with motors, drives, and control panels. We love seeing candidates who can demonstrate their technical know-how, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Mercury Hampton
✨Know Your Tech
Brush up on your knowledge of automated storage systems and electrical fault finding. Be ready to discuss specific experiences where you've diagnosed and repaired similar systems, as this will show your technical prowess.
✨Showcase Your Communication Skills
As a Field Service Engineer, you'll need to communicate effectively with customers and internal teams. Prepare examples of how you've successfully explained complex technical issues to non-technical clients or collaborated with colleagues to solve problems.
✨Demonstrate Your Autonomy
This role offers a lot of independence, so be prepared to talk about times when you've managed your own schedule or worked independently. Highlight your time management skills and how you prioritise tasks to meet deadlines.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the types of projects you might work on or how the team collaborates on service delivery. This shows you're engaged and thinking ahead.
