At a Glance
- Tasks: Support customers and engineers while managing sales and parts enquiries.
- Company: Join a growing engineering team with a supportive culture.
- Benefits: Salary of £30,000 - £35,000, full training, and career progression.
- Other info: Enjoy a varied role with opportunities to learn and grow.
- Why this job: Combine customer service and technical skills in a dynamic role.
- Qualifications: Experience in sales, customer service, or administration is a plus.
The predicted salary is between 30000 - 35000 £ per year.
£30,000 - £35,000 | Full Training Provided | Engineering Sector
Looking for a role where you can combine customer service, technical problem-solving, and sales support while building a long-term career in engineering? Our client is seeking a Technical Sales & Parts Administrator to join their growing team. This is a fantastic opportunity for someone who is organised, commercially aware, and technically minded, whether your background is in administration, internal sales, purchasing, engineering support, stock control, logistics, automotive, or manufacturing.
You don't need years of parts experience to be successful. Full training will be provided. What matters most is your attitude, attention to detail, willingness to learn, and ability to build strong relationships with customers and suppliers. This role offers the chance to develop specialist product knowledge while becoming a key part of a successful engineering business.
The Role
Working closely with customers, suppliers, and engineers, you'll support the day-to-day running of the parts and sales function, ensuring enquiries are handled efficiently and customers receive exceptional service. Key responsibilities include:
- Managing customer enquiries via telephone and email
- Identifying and sourcing spare parts using catalogues, manuals, and internal systems
- Preparing and issuing quotations
- Following up quotations and supporting sales activity
- Processing customer orders accurately and efficiently
- Liaising with suppliers, customers, and engineers to ensure smooth order fulfilment
- Supporting stock control and inventory management
- Preparing parts for dispatch and coordinating deliveries
- Maintaining accurate records across company systems
- Assisting with warranty claims and service administration
- Supporting stock takes and inventory reconciliation
About You
We'd love to hear from candidates with experience in:
- Internal Sales
- Sales Support
- Customer Service
- Parts Administration
- Purchasing
- Engineering Administration
- Logistics or Stock Control
- Technical Support
- Automotive, Manufacturing, Plant or Engineering environments
You'll also have:
- Excellent communication skills
- Strong organisational ability and attention to detail
- Good IT skills, including Microsoft Office
- A proactive and positive approach to work
- The ability to manage multiple priorities in a fast-paced environment
- A genuine interest in learning about technical products and engineering solutions
What's On Offer?
Salary of £30,000 - £35,000
Full product and systems training
Monday to Friday working hours (08:30 - 17:00)
Long-term career progression opportunities
Supportive and friendly team environment
Opportunity to develop a rewarding career within the engineering sector
If you're looking for a varied role where no two days are the same and you can develop valuable technical and commercial skills, we'd love to hear from you.
Technical Sales & Parts Administrator in Aylesbury employer: Mercury Hampton
Join a dynamic engineering firm that prioritises employee development and offers a supportive team environment. With full training provided, you'll have the opportunity to grow your technical and commercial skills while enjoying a competitive salary and a clear path for career progression. Located in a thriving sector, this role is perfect for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales & Parts Administrator in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to people in the engineering sector on LinkedIn or at industry events. Building connections can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or face-to-face, being able to clearly articulate your thoughts will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Technical Sales & Parts Administrator role, so make sure you take advantage of them.
We think you need these skills to ace Technical Sales & Parts Administrator in Aylesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical Sales & Parts Administrator role. Highlight any customer service, sales support, or technical problem-solving experience you have, even if it’s from a different sector.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this role and how your background makes you a great fit. Be sure to mention your willingness to learn and your interest in engineering solutions!
Show Off Your Communication Skills:Since you'll be managing customer enquiries, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can handle customer interactions effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mercury Hampton
✨Know Your Stuff
Before the interview, take some time to research the company and its products. Familiarise yourself with basic engineering concepts and terminology related to the role. This will not only show your interest but also help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to build strong relationships.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to mention how you manage multiple tasks or keep track of important details. Consider bringing a notebook to jot down key points during the conversation, showing that you value attention to detail.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the training process, team dynamics, or opportunities for career progression. It shows that you're genuinely interested in the role and eager to learn more about the company.
