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- Tasks: Join our team as a Service Engineer, fixing and installing automated storage systems.
- Company: We are a leading provider of cutting-edge automated vertical storage solutions.
- Benefits: Enjoy a salary up to £40,000, overtime pay, and a company vehicle.
- Why this job: Experience autonomy, variety, and work with the latest technology in a supportive culture.
- Qualifications: NVQ Level 3 in Electrical Engineering and strong fault-finding skills required.
- Other info: Flexible working hours with door-to-door pay and extensive training provided.
The predicted salary is between 32000 - 48000 £ per year.
Service Engineer – Automated Storage Systems Location: South of England Employment Type: Full-Time, Permanent Salary: Up to £40,000 + Overtime Available Hours: 8:00am – 4:30pm (Door-to-Door Pay) About the Role A leading provider of automated vertical storage and retrieval systems is seeking a technically skilled and self-motivated Service Engineer to join its UK field service team. Covering the South of England with occasional travel into London, this role offers autonomy, variety, and the opportunity to work with cutting-edge automation technology. Key Responsibilities * Perform fault finding, servicing, and repairs on vertical lift and carousel systems * Install and commission new equipment at customer sites * Respond to breakdowns and emergency callouts, ensuring fast and effective resolution * Manage your own diary and work from a monthly service list * Provide technical support and training to customers * Maintain accurate service documentation and reports * Collaborate with internal teams to ensure smooth service delivery Essential Requirements * NVQ Level 3 in Electrical Engineering (or equivalent) * Strong experience in electrical fault finding, particularly with: * Motors, drives, converters, control panels * Ability to read and interpret electrical schematics and technical drawings * General understanding of mechanical systems (training provided) * Full UK driving licence and willingness to travel across the South and into London * Excellent communication and time management skills What’s On Offer * Up to £40,000 salary, with overtime available * Door-to-door pay covering travel time * Extensive product training on global leading automated systems * Company vehicle, tools, and mobile device * Flexible working with diary management autonomy * Supportive team culture and ongoing development opportunities * Core working hours: 8:00am – 4:30pm
Field Service Engineer employer: Mercury Hampton Ltd
Contact Detail:
Mercury Hampton Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Familiarise yourself with automated storage systems and the specific technologies used by our company. Understanding the products we offer will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your electrical fault-finding skills, especially with motors, drives, and control panels. Being able to discuss your hands-on experience with these components will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving abilities. Think of specific examples where you've successfully resolved technical issues or improved processes in previous roles, as this is crucial for a Service Engineer.
✨Tip Number 4
Network with professionals in the field of automated systems. Engaging with industry groups or forums can provide insights and connections that may benefit your application and future career with us.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical engineering and fault finding. Emphasise any previous roles where you've worked with automated systems or similar technologies.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to read electrical schematics and your experience with customer support.
Showcase Technical Skills: When detailing your experience, focus on your technical skills related to motors, drives, and control panels. Provide examples of how you've successfully resolved issues in past roles.
Highlight Soft Skills: Don't forget to mention your communication and time management skills. These are crucial for managing your own diary and providing training to customers, so give examples of how you've demonstrated these abilities in previous positions.
How to prepare for a job interview at Mercury Hampton Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with electrical fault finding, particularly with motors, drives, and control panels. Bring examples of past projects or challenges you've faced that demonstrate your technical expertise.
✨Understand the Company’s Products
Research the automated storage systems the company provides. Familiarise yourself with their features and benefits, as well as any recent innovations in the field. This will show your genuine interest and help you answer questions more effectively.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully resolved technical issues or breakdowns. Highlight your approach to troubleshooting and how you ensure fast and effective resolutions, as this is crucial for a Field Service Engineer role.
✨Emphasise Communication Skills
Since the role involves providing technical support and training to customers, be ready to showcase your communication skills. Share examples of how you've effectively communicated complex information to non-technical audiences in the past.
