Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage support workers and deliver personalised care to help clients achieve independence.
- Company: A leading Domiciliary Care provider in South London with 15+ years of experience.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Why this job: Join a compassionate team dedicated to enhancing lives through tailored support services.
- Qualifications: NVQ Level 3 in Health and Social Care or equivalent; strong communication skills required.
- Other info: Open to all applicants; promote equality and diversity in the workplace.
The predicted salary is between 25900 - 36360 £ per year.
Our client is seeking a compassionate and proactive Caseworker to join their dedicated Family Support Service team in North/South London. In this rewarding role, you will manage a team of support workers, ensuring that personalised care is delivered to help service users lead as independent a life as possible.
As a Caseworker, your responsibilities will include accepting referrals, arranging home visits, and conducting assessments to develop bespoke support plans tailored to each individual's needs. Your role will be vital in helping service users achieve their personal goals while maintaining their dignity, privacy, and independence.
They are a well-established Domiciliary Care and Support service provider in South London with over 15 years of experience. They specialise in providing high-quality, person-centred care services for children, young people, and adults with learning and/or physical disabilities. Their mission is to promote independence and enhance the quality of life for every client through culturally sensitive, tailored support programs.
Ideal Candidate:
- NVQ Level 3 in Health and Social Care or equivalent qualification.
- Strong communication skills, both written and verbal.
- Experience in a similar role within domiciliary care.
- Excellent organisational and problem-solving abilities.
- A strong understanding of person-centred care principles.
- Proficiency in IT systems for scheduling, reporting, and communication.
- Flexibility to work evenings and weekends as needed.
Desirable requirements and skills:
- Empathetic nature to adequately understand clients’ predicaments and provide the necessary support.
- Experience of attending and presenting in case meetings.
- A Full UK or International Driving Licence.
Key Responsibilities:
- Deliver person-centred support services tailored to the diverse needs of service users.
- Conduct assessments and develop individualised support plans that reflect clients’ goals.
- Support service users to set clear goals and take action toward achieving them.
- Promote access to education, training, employment, and life skills to build independence.
- Collaborate with external agencies and professionals to deliver coordinated support.
- Supervise support workers and provide guidance to ensure high standards of care.
- Promote active service user involvement and effective communication across all care activities.
- Maintain accurate and timely records in line with safeguarding and data protection standards.
- Provide support during crisis situations, with flexibility to work outside of normal hours if needed.
Our client is committed to promoting equality and diversity within their workforce. They welcome applications from all sections of the community.
If you are a dedicated professional looking to make a positive impact, we would love to hear from you. Apply today with your CV.
Caseworker employer: Mercury Careers
Contact Detail:
Mercury Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker
✨Tip Number 1
Familiarise yourself with person-centred care principles, as this is a core aspect of the Caseworker role. Understanding how to tailor support plans to individual needs will demonstrate your commitment to the values of the organisation.
✨Tip Number 2
Highlight any experience you have in managing or supervising teams, as this is crucial for the role. Be prepared to discuss specific examples of how you've led a team to deliver high-quality care.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively collaborated with external agencies in the past. This will illustrate your ability to coordinate support and work within a multidisciplinary team.
✨Tip Number 4
Be ready to talk about your problem-solving abilities, especially in crisis situations. Think of examples where you've had to think on your feet and provide immediate support, as this will be key in demonstrating your suitability for the role.
We think you need these skills to ace Caseworker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in domiciliary care and showcases your NVQ Level 3 qualification. Emphasise your strong communication skills and any previous roles where you managed a team or provided person-centred care.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with disabilities. Mention specific examples of how you've helped clients achieve their goals and how your empathetic nature aligns with the company's mission.
Highlight Relevant Skills: In your application, clearly outline your organisational and problem-solving abilities. Provide examples of how you've used IT systems for scheduling and reporting in past roles to demonstrate your proficiency.
Showcase Flexibility: Mention your willingness to work evenings and weekends if required. This shows your commitment to providing support when it's needed most and aligns with the role's requirements.
How to prepare for a job interview at Mercury Careers
✨Show Your Empathy
As a Caseworker, empathy is key. Be prepared to share examples of how you've supported individuals in challenging situations. This will demonstrate your understanding of clients' needs and your ability to provide compassionate care.
✨Highlight Your Experience
Discuss your previous roles in domiciliary care and any relevant qualifications, such as your NVQ Level 3 in Health and Social Care. Specific examples of your organisational and problem-solving skills will help you stand out.
✨Demonstrate Person-Centred Care Knowledge
Familiarise yourself with person-centred care principles and be ready to discuss how you would apply these in your role. Providing tailored support plans is crucial, so show that you understand how to create and implement them.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as crisis management or collaborating with external agencies. Think through potential scenarios and your approach to ensure you can articulate your thought process clearly.
