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For Companies At a Glance
- Tasks: Welcome guests, manage night operations, and ensure their safety.
- Company: Renowned hotel in Salisbury with a focus on guest care.
- Benefits: Inclusive environment with growth and learning opportunities.
- Why this job: Be the friendly face that ensures guests have a safe and enjoyable stay.
- Qualifications: Previous experience in a similar role and strong customer service skills.
- Other info: Join a supportive team and enhance your hospitality career.
The predicted salary is between 24000 - 36000 £ per year.
A renowned hotel in Salisbury is looking for a Night Porter, responsible for warmly welcoming guests, managing night operations, and ensuring their safety. The ideal candidate should have previous experience in a similar role and be confident in customer service interactions.
Key responsibilities include:
- Assisting hotel departments
- Conducting safety checks
- Providing a high level of service during night shifts
Join this inclusive environment offering growth and learning opportunities.
Night Porter: Guest Care & Safe Night-Shift Host in Salisbury employer: MERCURE
Contact Detail:
MERCURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter: Guest Care & Safe Night-Shift Host in Salisbury
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests, role-play common scenarios with friends or family. This will help you feel more confident when it comes to those crucial interactions during your shift.
✨Tip Number 3
Show off your experience! When you get the chance to chat with potential employers, highlight your previous roles and how they relate to being a Night Porter. We want to see how your skills can shine in this new position!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Porter: Guest Care & Safe Night-Shift Host in Salisbury
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve made guests feel welcome and safe in past roles, especially during night shifts.
Be Specific About Your Experience: Don’t just say you have experience; tell us about it! Share specific examples of your responsibilities in similar roles. This helps us understand how you can contribute to our team as a Night Porter.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a job application. Use a friendly tone but keep it professional. Show us your personality while still being respectful and clear.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MERCURE
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to their guest care.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think of situations where you went above and beyond for guests, as this role heavily relies on making guests feel welcome and safe during the night.
✨Demonstrate Your Safety Awareness
Since safety checks are a key responsibility, be ready to discuss your understanding of safety protocols. You might want to mention any relevant training or experiences that highlight your ability to handle emergencies calmly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they ensure a safe environment for both guests and staff. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
