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For Companies At a Glance
- Tasks: Welcome guests and ensure their satisfaction with top-notch service.
- Company: Join a global hospitality leader in Salisbury with a diverse team.
- Benefits: Full training provided, flexible hours, and a friendly work environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Friendly attitude, basic IT skills, and previous experience preferred.
- Other info: Great opportunity to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in Salisbury is looking for a Receptionist to provide excellent customer service from guest arrival through departure.
Responsibilities include:
- Welcoming guests
- Building relationships
- Ensuring satisfaction through high-quality service
Ideal candidates will have previous experience, be friendly and flexible, and possess basic IT skills. Full training will be provided. This position offers an opportunity to be part of a diverse team within a global hospitality leader.
Guest Experience Concierge | Front Desk Receptionist in Salisbury employer: MERCURE
Contact Detail:
MERCURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge | Front Desk Receptionist in Salisbury
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their diverse environment.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Receptionist and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and positive attitude. When you walk into that interview, let your personality shine through. Remember, they’re looking for someone who can build relationships with guests!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team right from the start.
We think you need these skills to ace Guest Experience Concierge | Front Desk Receptionist in Salisbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and flexible nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've built relationships with guests and ensured their satisfaction in past roles.
Keep It Professional Yet Approachable: While we want to see your personality, remember to keep your tone professional. Strike a balance between being approachable and showcasing your skills and experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MERCURE
✨Know the Company
Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Concierge, your ability to provide excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your capability and commitment to ensuring guest satisfaction.
✨Practice Your IT Skills
Since basic IT skills are required, brush up on any relevant software or systems you might encounter at the front desk. Familiarise yourself with common hotel management software or booking systems, as this will give you an edge and show that you're ready to hit the ground running.
✨Be Friendly and Flexible
During the interview, let your personality shine through! Being friendly and approachable is crucial in hospitality. Also, be prepared to discuss how you handle unexpected situations or changes in plans, as flexibility is a valued trait in this role.
