Reception Agent: Guest Experience & Upsell Expert

Reception Agent: Guest Experience & Upsell Expert

Full-Time On-site
MERCURE

Mercure & ibis London Earls Court and Barnaby’s Restaurant & Bar is seeking a Reception Agent to warmly welcome guests from arrival to departure, ensuring a memorable stay. You will check-in/out, handle requests, and contribute to guest satisfaction.

The role requires fluent English, cash/card payments handling, and a proactive, guest-focused mindset. Morning or afternoon shifts available, with opportunities to upsell and promote hotel facilities.

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Reception Agent: Guest Experience & Upsell Expert employer: MERCURE

MERCURE in Oxford is an excellent employer that values its team members by offering a supportive work culture and numerous growth opportunities within the hospitality industry. Employees enjoy benefits such as free meals, discounted rates at Accor hotels, and a commitment to fostering a passion for food and customer satisfaction, making it a rewarding place to build a career.

MERCURE

Contact Details:

MERCURE Recruitment Team