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- Tasks: Welcome guests, ensure their safety, and conduct night audits.
- Company: Prominent hotel in London with a focus on guest experience.
- Benefits: Training opportunities, various perks, and a supportive team environment.
- Why this job: Enhance guest experiences while working in a dynamic night operations role.
- Qualifications: Fluent in English, detail-oriented, and dedicated to quality service.
- Other info: Join a close-knit team where your initiative is valued.
The predicted salary is between 30000 - 42000 £ per year.
A prominent hotel in London is seeking a Night Auditor to provide exceptional service during the night shift. The role involves welcoming guests, ensuring their safety, and conducting night audits. The ideal candidate should be fluent in English, detail-oriented, and dedicated to enhancing the quality of hotel services.
Join a close-knit team where your individual initiative is valued, and enjoy training and development opportunities along with various perks.
Night Auditor: Guest Experience & Night Operations employer: MERCURE
Contact Detail:
MERCURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor: Guest Experience & Night Operations
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your attention to detail and how you've gone the extra mile for guests.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. You never know what opportunities might pop up!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team and enhances your chances of landing that dream role.
We think you need these skills to ace Night Auditor: Guest Experience & Night Operations
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference in how we perceive your fit for our close-knit team.
Tailor Your Application: Make sure to customise your application for the Night Auditor role. Highlight your experience in guest services and any relevant skills that align with the job description. This shows us that you’re genuinely interested in the position!
Be Detail-Oriented: As a Night Auditor, attention to detail is key. Ensure your application is free from typos and errors. A polished application reflects your commitment to quality, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at MERCURE
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Guest Service Skills
As a Night Auditor, guest experience is key. Prepare examples from your past roles where you went above and beyond for guests. Highlight your problem-solving skills and how you handle difficult situations with grace.
✨Be Detail-Oriented
Since the role involves conducting night audits, demonstrate your attention to detail. Bring up instances where your meticulous nature helped avoid mistakes or improved processes. This will reassure them that you can handle the responsibilities of the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
