Mercure is seeking a Reservations Agent to manage individual and group bookings, handling enquiries and ensuring accurate reporting and charging. You will coordinate with other departments to fulfil special requests and maintain high service standards.
The role involves processing reservations, assisting with group movements, and promoting hotel facilities while upholding brand standards and safety procedures. Training and career growth opportunities are offered.
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Guest Reservations Specialist – Growth & VIP Guest Support employer: MERCURE
MERCURE in Oxford is an excellent employer that values its team members by offering a supportive work culture and numerous growth opportunities within the hospitality industry. Employees enjoy benefits such as free meals, discounted rates at Accor hotels, and a commitment to fostering a passion for food and customer satisfaction, making it a rewarding place to build a career.
