Mercure is seeking a Reception Agent to warmly welcome guests from arrival through departure, ensuring a memorable stay. You will check in/out, handle requests, process payments, and communicate with guests by phone or email.
The role includes opportunities to upsell hotel facilities and promote Accor services, with shifts to suit business needs. Fluency in English is essential and prior front desk experience is an asset.
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Guest Experience Agent | Front Desk & Upselling employer: MERCURE
MERCURE in Oxford is an excellent employer that values its team members by offering a supportive work culture and numerous growth opportunities within the hospitality industry. Employees enjoy benefits such as free meals, discounted rates at Accor hotels, and a commitment to fostering a passion for food and customer satisfaction, making it a rewarding place to build a career.
