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- Tasks: Greet customers, take orders, serve food, and maintain cleanliness.
- Company: Join the vibrant team at MERCURE in London, known for exceptional hospitality.
- Benefits: Enjoy flexible hours, training opportunities, and a fun work environment.
- Why this job: Create memorable dining experiences while working in a dynamic team atmosphere.
- Qualifications: A service-focused personality is essential; no prior experience required.
- Other info: Perfect for high school and college students looking for part-time work.
The predicted salary is between 20000 - 30000 £ per year.
Social network you want to login/join with:
Food & Beverage Team Member (F/M/X), London
Client:
MERCURE
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
115fa1df9495
Job Views:
3
Posted:
05.07.2025
Expiry Date:
19.08.2025
Job Description:
- Greet and serve customers in a friendly and professional manner.
- Take food and beverage orders and relay them to the kitchen or bar staff.
- Serve food and beverages to guests and ensure orders are accurate and timely.
- Maintain cleanliness and organization of dining and service areas.
- Assist in setting up dining rooms or banquet halls for events.
- Handle guest inquiries and complaints in a prompt and courteous manner.
- Upsell menu items and promote specials to guests.
- Follow all safety and sanitation procedures.
- Cash handling and processing payments from guests.
- Operate and maintain point-of-sale systems.
- Assist in inventory management and restocking supplies.
- Participate in training programs and continuous learning opportunities.
- Assist in planning and executing special events or promotions.
- Provide input and feedback on menu selections and customer preferences.
- Participate in meetings and briefings with management and colleagues.
- Adhere to grooming and dress code standards.
- Assist in training new team members.
- Collaborate with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.
Qualifications
Your experience and skills include:
- Service focused personality is essential.
Additional Information
Get ready to embark on a thrilling new adventure as a F&B Team Member! Your mission, should you choose to accept it, is to create unforgettable dining experiences for our guests.
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Food & Beverage Team Member (F/M/X) employer: MERCURE
Contact Detail:
MERCURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member (F/M/X)
✨Tip Number 1
Familiarise yourself with the menu and specials of the establishment. Knowing the offerings inside out will not only help you upsell effectively but also impress your potential employers during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you feel more comfortable greeting and serving customers, which is crucial for this role.
✨Tip Number 3
Research common challenges faced in food and beverage roles, such as handling complaints or managing busy periods. Being prepared with solutions can demonstrate your proactive approach to potential employers.
✨Tip Number 4
Network with current or former employees of the establishment. They can provide valuable insights into the company culture and expectations, which can give you an edge during the application process.
We think you need these skills to ace Food & Beverage Team Member (F/M/X)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Food & Beverage Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and the food and beverage industry. Mention specific experiences where you have successfully handled customer inquiries or complaints, as this will demonstrate your suitability for the role.
Highlight Relevant Skills: In your CV, emphasise skills that are crucial for the role, such as teamwork, communication, and cash handling. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MERCURE
✨Show Your Service Personality
As a Food & Beverage Team Member, having a service-focused personality is crucial. During the interview, demonstrate your enthusiasm for customer service and share examples of how you've gone above and beyond to create positive experiences for guests.
✨Know the Menu
Familiarise yourself with the menu items and any specials that may be offered. Being able to discuss these confidently will show your potential employer that you're proactive and genuinely interested in the role.
✨Practice Upselling Techniques
Upselling is a key part of the job. Prepare some strategies or phrases you could use to promote menu items effectively. This will highlight your sales skills and understanding of the dining experience.
✨Demonstrate Team Collaboration
Collaboration with other departments is essential in this role. Be ready to discuss how you've worked as part of a team in previous jobs, and how you can contribute to a seamless guest experience at the establishment.
