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For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional food and beverage experiences.
- Company: Join a dynamic hospitality team in Longfield, UK, focused on customer satisfaction.
- Benefits: Enjoy flexible shifts, training programs, and opportunities for career growth.
- Why this job: Be part of a vibrant culture that values diversity and exceptional service.
- Qualifications: 5+ years in a supervisory role with strong leadership and communication skills.
- Other info: We celebrate diversity and are committed to inclusive hiring practices.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We are seeking an experienced and passionate Food & Beverage Supervisor to join our team in Longfield, United Kingdom. As a key member of our hospitality team, you will lead and inspire our food and beverage staff to deliver exceptional customer experiences in a fast-paced environment.
Responsibilities
- Lead and mentor a team of food and beverage professionals, fostering a collaborative and motivational work environment
- Oversee daily operations of the food and beverage department, ensuring high standards of service and customer satisfaction
- Collaborate with the kitchen team to maintain smooth service delivery and timely presentation of dishes and beverages
- Manage inventory, place orders, and control costs while maintaining quality standards
- Ensure compliance with food safety regulations and maintain a clean, hygienic dining environment
- Handle customer inquiries, special requests, and resolve any issues promptly and professionally
- Develop and implement training programs to enhance staff skills and knowledge
- Create and manage staff schedules to ensure appropriate coverage during all shifts
- Assist in organizing and executing special events and promotions
- Continuously seek ways to improve service quality and operational efficiency
Qualifications
- Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high-volume restaurants
- Proven leadership skills with the ability to motivate and guide a diverse team
- Strong knowledge of food and beverage service standards, including alcohol service and wine pairings
- Excellent communication and interpersonal skills, with the ability to interact effectively with staff and customers
- Detail-oriented with a keen eye for maintaining high-quality service standards
- Ability to remain calm and solution-focused in high-pressure situations
- Thorough understanding of food safety regulations and hygiene standards
- Proficiency in using point-of-sale (POS) systems and inventory management software
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
- LCQ and/or Manager\’s Certificate is highly desirable
- Strong organizational and time management skills
- Customer-focused mindset with a commitment to delivering exceptional dining experiences
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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Food & Beverage Supervisor employer: MERCURE
Contact Detail:
MERCURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience as Food & Beverage Supervisors. Attend local events or join online forums to connect with others and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the latest trends in food and beverage service. This knowledge can help you stand out during interviews, showing that you're proactive and passionate about the industry.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in previous roles. Highlight your leadership style and how it has positively impacted service quality and team morale.
✨Tip Number 4
Research StudySmarter and our values, particularly our commitment to diversity and inclusion. Be ready to articulate how your own experiences align with our mission and how you can contribute to a positive work environment.
We think you need these skills to ace Food & Beverage Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision. Emphasise your leadership skills, knowledge of service standards, and any specific achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to lead a team and improve service quality, as well as your understanding of food safety regulations.
Showcase Relevant Skills: In your application, clearly outline your skills related to inventory management, customer service, and staff training. Use examples to illustrate how you've successfully managed these areas in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the food and beverage industry.
How to prepare for a job interview at MERCURE
✨Showcase Your Leadership Skills
As a Food & Beverage Supervisor, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully motivated staff in the past, and discuss your approach to fostering a collaborative work environment.
✨Demonstrate Your Knowledge of Food Safety
Understanding food safety regulations is key for this role. Brush up on relevant laws and best practices, and be ready to discuss how you ensure compliance in your previous positions. This will show your commitment to maintaining high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you've had to handle customer complaints or resolve conflicts among staff, and explain how you managed those situations effectively.
✨Highlight Your Customer Service Focus
This role is all about delivering exceptional dining experiences. Be ready to talk about your customer service philosophy and provide examples of how you've gone above and beyond to meet customer needs in your previous roles.
