At a Glance
- Tasks: Manage the Executive Office, schedule appointments, and assist management with administrative tasks.
- Company: Join a leading hotel chain known for its dynamic work environment.
- Benefits: Competitive salary, professional development, and a vibrant team culture.
- Why this job: Be at the heart of hotel operations and make a real impact on guest experiences.
- Qualifications: Diploma in Business Administration and 3 years of relevant experience.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Main Responsibilities
- Ensure the efficient administration of the Executive Office.
- Schedule appointments for the General Manager.
- Provide good coordination and assistance to the management & staff of the Hotel.
- Participate as a member of management and advise on the administrative implications of all matters being reviewed and give comments as required.
- Ensure that the day-to-day administrative needs are fulfilled.
- Maintain professional business confidentiality.
- Receive and file incoming letters and documents.
- Prepare submission of any necessary detail claims to the Finance Department when the need arises.
- Manage office and room supplies ensuring adequate stock at all times.
- Perform administrative tasks including photocopying, filing (electronic and manual files), collating reports and information, preparing and distributing papers, and other general administration duties for the management team.
- Provide full coordination, support, and assistance for any requests by the Hotel Owners as well as the management and staff of Accor Hotels.
- Draft routine or simple correspondence as assigned by the General Manager.
- Type correspondence, memorandums, circulars, reports etc.
- Open/dispatch mail and email related to the division and other department heads.
- Process the reservation confirmation to the guests of GM, as directed by GM.
- Attend the Daily Morning Operations Meetings and Owners' P&L Meetings.
- Keep records and transcribe minutes of each meeting, as well as chase up each task with all concerned directors/managers, on behalf of the General Manager, as mentioned in the meetings.
- Keep filing of the Executive Office systematically.
- Coordinate and assist the secretaries and management of Owner Company on their requests i.e. Hotel Accommodation and Restaurant Booking, etc.
- Communicate with the other Accor Hotels in all matters as directed by the General Manager.
Job Requirements
- Minimum a Diploma holder in Business Administration.
- At least 3 years of experience in a similar capacity preferably in a hotel environment.
- Possess strong administrative skills.
- Excellent knowledge of MS Word, Outlook, and Excel.
- Possess a high level of flexibility and adaptability.
- Strong English Language proficiency.
- Able to read and write Mandarin Language.
- Good interpersonal skills.
- Able to work under pressure in a fast-paced environment.
We regret to inform that only shortlisted candidates would be notified.
Secretary/Executive Secretary employer: MERCURE SINGAPORE BUGIS
Contact Detail:
MERCURE SINGAPORE BUGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secretary/Executive Secretary
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry and let them know you're on the lookout for a Secretary role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Nail that interview prep! Research the hotel and its management style, and be ready to discuss how your skills can help streamline their operations. Practice common interview questions and think about how you can showcase your administrative prowess.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and keep you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Secretary/Executive Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration, especially in a hotel environment. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Secretary role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Your Skills: Don’t forget to mention your proficiency in MS Word, Outlook, and Excel. We’re looking for someone who can handle administrative tasks with ease, so give us examples of how you’ve used these tools effectively in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at MERCURE SINGAPORE BUGIS
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Secretary/Executive Secretary. Familiarise yourself with the tasks mentioned in the job description, like scheduling appointments and managing office supplies. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Administrative Skills
Prepare examples from your past experience that highlight your strong administrative skills. Whether it's managing documents or coordinating meetings, be ready to discuss how you've successfully handled similar tasks. This will give the interviewers confidence in your abilities.
✨Brush Up on Your Tech Skills
Since the role requires excellent knowledge of MS Word, Outlook, and Excel, make sure you're comfortable using these tools. You might even want to practice creating documents or spreadsheets beforehand, so you can confidently discuss your proficiency during the interview.
✨Demonstrate Your Interpersonal Skills
As a Secretary, you'll need to communicate effectively with various stakeholders. Think of situations where you've successfully worked with others, especially in high-pressure environments. Sharing these experiences will show that you can handle the demands of the role while maintaining professionalism.