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For Companies At a Glance
- Tasks: Secure hotel properties and ensure the safety of guests and staff.
- Company: Join a leading hotel with a focus on safety and guest experience.
- Benefits: Enjoy a compressed work week, competitive pay, and opportunities for growth.
- Why this job: Be a key player in creating a safe and welcoming environment for all.
- Qualifications: Security licence required; must be observant and ready to assist.
- Other info: Work weekends and public holidays; dynamic role with real impact.
The predicted salary is between 24000 - 36000 £ per year.
Main Duties & Responsibilities
- Responsible for securing all hotel properties, staff and guests in accordance with the procedures laid down in the security manual.
- Observes guests and others, patrols lobbies, corridors, back of the house areas, public rooms and surroundings to detect infringement or suspicious persons courteously.
- Keeps a watchful eye on luggage and other belongings left unattended.
- Conducts investigations and keeps superiors informed on accidents involving disturbance, accidents, losses, thefts, etc. occurring in the hotel during their tour of duty.
- Accompanies Duty Manager in investigating irregularities in guest rooms and public areas when requested.
- Records details of significant incidents and activities in the logbook during shifts.
- May be assigned to coordinate with local authorities in investigating and handling crimes, accidents, etc. involving the hotel, its staff or guests.
- Ensures that the Security Check-Point is manned.
- Checks all the books, files, security passes, Singapore Identity cards, Work Permits, all the keys in the Key Press, all the equipment in the Security Office, etc.
- Patrols the guest floors and ensures all guest rooms are checked.
- Advises all guests with door ajar and reports.
- Ensures all offices are locked after office hours.
- Ensures all Lost and Found properties are recorded in the Occurrence Log in the system, handed over to the Housekeeping Department as soon as possible and keeps the Duty Manager informed. All valuable items must be handed over to the Safety & Security Manager for safekeeping until a claim is made.
- Performs Bank Escort with Finance Cashier.
- Be familiar with the Fire Emergency Plan and a member of the Fire Fighting Team (FFT).
- Renders first aid to sick and injured persons.
Job Requirements
- Compressed work week with 4 working days from 12 hours per day.
- Security Licence is required.
- Able to work on weekends and Public Holidays.
Safety & Security Officer in London employer: MERCURE SINGAPORE BUGIS
Contact Detail:
MERCURE SINGAPORE BUGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safety & Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and security sectors. Attend events, join online forums, or even connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on common questions for safety and security roles, and don’t forget to highlight your experience in handling incidents and working under pressure.
✨Tip Number 3
Show off your knowledge of the hotel’s security protocols! When you get an interview, be ready to discuss how you would handle specific situations, like dealing with suspicious behaviour or managing lost property. It’ll show you’re serious about the role.
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and follow up if needed.
We think you need these skills to ace Safety & Security Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in safety and security. We want to see how your skills match the job description, so don’t be shy about showcasing your past roles that relate to this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about safety and security, and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. A polished application shows us you take pride in your work and understand the importance of thoroughness.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at MERCURE SINGAPORE BUGIS
✨Know Your Security Procedures
Familiarise yourself with the hotel’s security manual and procedures. Be ready to discuss how you would handle specific situations, like dealing with suspicious behaviour or managing lost property. This shows that you’re proactive and understand the importance of safety.
✨Demonstrate Your Observation Skills
During the interview, highlight your ability to observe and report. Share examples from past experiences where your keen eye helped prevent issues or resolve incidents. This will illustrate your capability to patrol effectively and keep guests safe.
✨Show Your Team Spirit
As a Safety & Security Officer, you’ll often work with other staff members, including the Duty Manager. Talk about your experience in teamwork and how you’ve collaborated with others to ensure safety. This will show that you can communicate well and work harmoniously in a team.
✨Be Prepared for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking through how you would respond to various situations, such as an emergency or a theft. Practising these responses will help you feel more confident and articulate during the actual interview.
