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- Tasks: Deliver outstanding guest service and manage check-ins and check-outs with a smile.
- Company: A respected hotel in London known for its welcoming atmosphere.
- Benefits: Flexible shifts, personal development opportunities, and a chance to work in hospitality.
- Why this job: Join a dynamic team and enhance your skills in a vibrant hotel environment.
- Qualifications: Secondary education and strong communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
A respected hotel in London is seeking a dedicated individual to join their team. The role involves providing exceptional guest service, processing check-ins and check-outs while ensuring a friendly environment.
The ideal candidate should have secondary education, demonstrate strong interpersonal and communication skills, and be ready to work flexible shifts. This opportunity allows for personal development in a well-respected hospitality setting.
Guest Services Concierge - Front Desk & Check-In Specialist employer: MERCURE SINGAPORE BUGIS
Contact Detail:
MERCURE SINGAPORE BUGIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Concierge - Front Desk & Check-In Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your personality and skills. A friendly smile and a confident introduction can set you apart from the crowd.
✨Tip Number 3
Stay flexible! The hospitality world thrives on adaptability. Be open to different shifts and roles; it shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s quick, easy, and you’ll be one step closer to landing that dream role as a Guest Services Concierge.
We think you need these skills to ace Guest Services Concierge - Front Desk & Check-In Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with people and your passion for providing exceptional guest service. A friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. We love seeing how your background aligns with the role of a Guest Services Concierge, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our hotel!
How to prepare for a job interview at MERCURE SINGAPORE BUGIS
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Showcase Your People Skills
As a Guest Services Concierge, strong interpersonal skills are key. Prepare examples of how you've successfully handled guest interactions in the past. Think about times when you went above and beyond to ensure customer satisfaction.
✨Be Ready for Role-Play Scenarios
Expect to be put in hypothetical situations during the interview. Practice responding to common scenarios like dealing with a difficult guest or managing a busy check-in period. This will demonstrate your problem-solving abilities and readiness for the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
