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- Tasks: Lead teams to deliver exceptional hospitality in our restaurant and event spaces.
- Company: Join Mercure Sheffield Parkway, part of the global Accor Group.
- Benefits: Enjoy a competitive salary, employee discounts, gym access, and more.
- Why this job: Make a real impact in hospitality while growing your career globally.
- Qualifications: Experience in food and beverage with strong leadership and customer service skills.
- Other info: Be part of a diverse team in a supportive environment.
The predicted salary is between 26000 - 36400 £ per year.
Join us at Mercure Sheffield Parkway, where life pulses with passion
As a pioneer in the art of responsible hospitality, the Mercure is part of Accor Group which has more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist.
Job Description
As a Food & Beverage Supervisor you will be responsible for leading teams to deliver great hospitality across our Restaurant, Lounge Bar, Meeting Rooms and Event space.
- Supervise daily food and beverage operations
- Ensure compliance with health and safety regulations
- Coordinate staff schedules and manage shifts
- Address and resolve customer complaints and inquiries
- Monitor inventory levels and order supplies as needed
- Maintain high standards of service quality and efficiency
- Train and mentor new staff members
- Conduct regular inspections to ensure cleanliness and organisation
- Collaborate with other departments to achieve overall success
Skills
- Leadership
- Customer Service
- Team Management
- Inventory Management
- Point-of-Sale Systems
- Health and Safety Compliance
- Conflict Resolution
- Effective Communication
Qualifications
- Experience in a food and beverage industry
- Strong leadership and team management skills
- Exceptional customer service skills
- Proficiency in managing inventory and operating point-of-sale systems
- Ability to work in a fast-paced environment and handle stressful situations
- Excellent communication and interpersonal skills
- Knowledge of regulatory health and safety standards
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Types: Full-time, Permanent, Zero hours contract
Pay: £26,000.00 per year
Benefits:
- Canteen
- Company pension
- Employee discount
- Free parking
- On-site gym
- On-site parking
Work Location: In person
Food and Beverage Supervisor employer: Mercure Sheffield Parkway
Contact Detail:
Mercure Sheffield Parkway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you’re keen on a specific place, pop in and ask about job opportunities. It shows initiative and gives you a chance to make a great first impression.
✨Tip Number 3
Prepare for interviews by practising common questions related to food and beverage management. Think about your leadership style and how you handle customer complaints – these are key in our world!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to becoming a Heartist with us!
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to creating memorable moments for guests. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the lives of others.
Tailor Your Application: Make sure to customise your CV and cover letter for the Food and Beverage Supervisor role. Highlight relevant skills like leadership and customer service, and don’t forget to mention any experience you have in managing teams or handling inventory. We appreciate when applicants take the time to align their experiences with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands! Plus, you’ll find all the details you need about the role and our company culture there. So, what are you waiting for? Let’s get started!
How to prepare for a job interview at Mercure Sheffield Parkway
✨Know Your Hospitality Basics
Brush up on your knowledge of the food and beverage industry, especially health and safety regulations. Being able to discuss these topics confidently will show that you’re serious about the role and understand the importance of compliance in hospitality.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you resolved conflicts or improved service quality. This will demonstrate your capability to manage and inspire a team effectively.
✨Customer Service is Key
Be ready to share stories that highlight your exceptional customer service skills. Think of times when you went above and beyond for a guest or handled a difficult situation with grace. This will resonate well with the values of being a Heartist.
✨Practice Effective Communication
Since communication is crucial in this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering questions on the spot.