At a Glance
- Tasks: Join our team as a Food & Beverage Assistant and create memorable dining experiences.
- Company: Historic coaching-inn in the heart of Oxford with a vibrant hospitality culture.
- Benefits: Free meals, food discounts, travel perks, and long service rewards.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Embrace your passion for hospitality and make a real impact on guest experiences.
- Qualifications: A friendly attitude and a willingness to learn about food and beverage service.
The predicted salary is between 20000 - 25000 £ per year.
Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower. We are looking for a dynamic Food & Beverage Assistant to join our Restaurant. Someone who embodies trust and reliability, taking ownership of tasks with originality and versatility. Their passion for hospitality is reflected in their warm smile, ensuring guest loyalty through integrity and excellence. They embrace the diverse needs of guests, demonstrating unwavering dedication to providing exceptional service and creating memorable experiences.
Key Responsibilities:
- Have a good knowledge and understanding of the preparation and service of all products within the food and beverage department.
- Ensure the restaurant is laid and prepared in line with the service standards.
- Keep all food and beverage areas clean and presentable at all times by assisting in general cleaning tasks.
- Maximise on commercial opportunities within your department by taking every opportunity to upsell.
- Suggest ideas for department and hotel improvement/innovation.
- Ensure all equipment is used in a safe and correct manner in line with company guidelines and risk assessments.
- Deal with customer queries or concerns in a professional manner.
- Implement action on Hygiene Audits in order to enhance the environment and achieve positive consistent results.
- Ensure good working relationships with all colleagues in your department and hotel.
- Present yourself well-groomed and in full uniform as per the company standards.
At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work.
Benefits:
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
- Food & Beverage Discounts: Enjoy mouthwatering discounts at our restaurants and bars.
- Employee Discount Rates: Exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio.
- Long Service Incentives: Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
- Refer a Friend Scheme: Share the greatness of TROO Hospitality and enjoy bonuses for every new recruit.
- Employee Assistance Programme: We care about your well-being, providing support and guidance when life throws its curveballs.
Food and Beverage Assistant employer: Mercure Oxford Eastgate Hotel
At TROO Hospitality, located in the picturesque city of Oxford, we pride ourselves on fostering a vibrant work culture that values loyalty, integrity, versatility, and excellence. As a Food and Beverage Assistant, you will enjoy a range of benefits including free meals on duty, exclusive discounts, and long service incentives, all while being part of a team dedicated to creating memorable experiences for our guests. With ample opportunities for personal and professional growth, we invite passionate individuals to join us in delivering exceptional hospitality in a historic setting.
Contact Details:
Mercure Oxford Eastgate Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the restaurant and familiarise yourself with the menu and atmosphere. This shows your genuine interest and helps you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Assistant, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation with a smile.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share personal stories about times you've gone above and beyond for customers. This will highlight your dedication to creating memorable experiences and align with TROO Hospitality's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and values, making you even more prepared for the role.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your dedication to providing exceptional service and creating memorable guest experiences.
Tailor Your Application:Make sure to customise your application to reflect the values of TROO Hospitality. Use keywords from the job description, like 'trust', 'integrity', and 'excellence', to show that you embody these qualities.
Highlight Your Versatility:We value originality and versatility, so don’t hesitate to mention any diverse skills or experiences you have. Whether it’s upselling techniques or handling customer queries, show us how you can adapt to different situations.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at Mercure Oxford Eastgate Hotel
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at the restaurant. Being able to discuss the menu confidently shows your passion for hospitality and helps you connect with the interviewers.
✨Showcase Your Service Skills
Prepare examples of how you've provided exceptional service in the past. Highlight moments where you went above and beyond for guests, as this aligns perfectly with the company's values of integrity and excellence.
✨Dress to Impress
Make sure you present yourself well-groomed and in smart attire that reflects the company standards. First impressions matter, especially in the hospitality industry, so show them you take pride in your appearance.
✨Be Ready to Upsell
Think of creative ways to upsell products during the interview. This demonstrates your understanding of maximising commercial opportunities and shows that you're proactive about enhancing guest experiences.
