At a Glance
- Tasks: Coordinate weddings and events, manage budgets, and ensure outstanding customer service.
- Company: Join the Mercure Hawkwell House Hotel, part of the global Accor network.
- Benefits: Enjoy discounted rates worldwide, learning programmes, and growth opportunities.
- Other info: Dynamic role with a focus on teamwork and personal development.
- Why this job: Be the heart of memorable events and make a positive impact on customers' special days.
- Qualifications: Strong communication skills and ability to handle confidential information.
The predicted salary is between 25000 - 30000 £ per year.
Join the Mercure Hawkwell House Hotel, a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, colleagues, and the planet. Together, we embody the vision of responsible hospitality.
You are a multi-tasker and able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update the team on your various projects.
- Handle enquiries for events via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe.
- Create and carry out the preparation of the function sheets and any amendments to them, ensuring these amendments are issued to the head of departments.
- Manage and work within a variety of budgets and ensure events are always profitable.
- Ensure a prompt input of reservations and data for all wedding enquiries & bookings.
- Ensure a clear line of communication with other departments for special requests or other reservation-related matters.
- Clear communication with all staff in relation to all group related topics.
- Ensure Accor brand and company standards are implemented and updated.
- Ensure security and safety procedures are updated and implemented.
- Promote a positive working environment by developing positive team spirit.
- Provide outstanding customer service.
- Conduct show-arounds for weddings and events.
- Be the point of contact on the day for the wedding couple.
What Is In It For You:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
Your experience and skills include:
- Excellent interpersonal and communication skills.
- Ability to prioritize work in an environment with multiple interests.
- Ability to handle complex and confidential information with discretion.
- Competency using a variety of computer software.
We are looking for a Wedding and Events Coordinator to provide the necessary support to the sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation, and information. The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company assisting the sales team to reach monthly objectives.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Candidates must have the right to work in the UK.
Wedding & Events Coordinator employer: Mercure Hotels
At Mercure London Bankside, we pride ourselves on being an exceptional employer that values personal growth and well-being. With benefits like free night stays, discounted rates at Accor Hotels worldwide, and a commitment to inclusivity, we create a vibrant work culture where every team member can thrive. Join us to connect with others, develop your skills through our Accor Academy, and enjoy the flexibility of varied shifts while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding & Events Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the events industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for wedding and events coordination shine through. Share your ideas and experiences to demonstrate how you can contribute to their team.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the hiring manager or team to express your interest and ask any questions you might have.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you land that dream job. Plus, applying through our site gives you a better chance of being noticed by recruiters. So, what are you waiting for?
We think you need these skills to ace Wedding & Events Coordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for events and weddings.
Tailor Your Application:Make sure to tailor your application to the Wedding & Events Coordinator role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Mercure Hawkwell House Hotel!
How to prepare for a job interview at Mercure Hotels
✨Know Your Stuff
Before the interview, make sure you research the Mercure Hawkwell House Hotel and its values. Understand what it means to be a Heartist® and how you can contribute to creating memorable experiences for guests. This knowledge will show your genuine interest in the role.
✨Show Off Your Multi-Tasking Skills
As a Wedding & Events Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several projects at once. Highlight your ability to prioritise and handle complex information with discretion.
✨Communicate Clearly
Effective communication is key in this role. During the interview, practice clear and concise responses. Be ready to discuss how you would handle enquiries and ensure smooth communication between departments, as this is crucial for event success.
✨Bring Your Positive Vibe
The hotel values a positive working environment, so let your personality shine through! Share stories that demonstrate your ability to foster team spirit and provide outstanding customer service. A friendly attitude can go a long way in making a great impression.
