At a Glance
- Tasks: Lead and mentor the Food & Beverage team to enhance guest satisfaction.
- Company: Join Accor, a global leader in responsible hospitality with diverse brands.
- Benefits: Employee discounts, learning opportunities, and career growth worldwide.
- Other info: Enjoy weekends off and a supportive environment for personal and professional development.
- Why this job: Make a real impact in the community while creating unforgettable guest experiences.
- Qualifications: 2+ years in hotel food operations management with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Are you a passionate foodie who is not afraid of thinking outside the box? Then we have the job for you! As a Food Service Manager, you will strategically lead the team to take guest satisfaction to the next level.
What Is In It For You
- Diverse range of events to run which will give you great experience
- Opportunity to develop all-round skills of running a hotel
- Empowerment to improve the F and B offering
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community
What You Will Be Doing
- Lead, mentor and train the Food & Beverage Operations team
- Ensure Food & Beverage relevant brand standards are maintained
- Strategize on new products and service offerings
- Create unforgettable experiences for our guests
Qualifications
- Proven experience managing full-service hotel food operations, including breakfast service, running the bar operations, and banquet events for groups up to 150+ guests
- Knowledge of Brand Standard would be an advantage
- This is a hands-on role with some admin required, such as rotating staff, stock-taking, health and safety, performance reviews
- You must have Minimum 2+ years in a supervisory or management role within hotel food and beverage operations
- Service-focused mindset with a track record of building and maintaining strong relationships with all stakeholders—guests, staff, and suppliers
- Strong leadership capabilities with the ability to lead by example, develop team culture, and drive high-performance standards, for a team of over twenty team members
- Excellent communication and organisational skills with the ability to clearly articulate strategies, actions, and opportunities
- Demonstrated capacity to manage multiple operations simultaneously while maintaining quality and guest satisfaction
- As a senior manager in the business you will be doing duty management shifts and representing the General Manager
- Passion for continuous improvement and the drive to develop into a leadership role such as Operations Manager or General Manager
Additional Information
The MERCURE White Hart hotel is the largest hotel in the City of Salisbury, with 68 bedrooms and 12 apartments. The hotel offers event space for up to 220 guests in five unique spaces. It is known as a hotel within the heart of the community and is the go-to place for all events within the area, given our great reputation.
If you are looking to be a General Manager of the future this is the perfect role to develop your skills. Quality of life is important to us and we practise what we preach: weekends off on a rotational basis and straight shifts. Shifts include breakfast 6-3 pm, late 3-11 pm, and day shifts such as 12-9 pm or 9-5 pm. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Food & Service Manager in Salisbury employer: Mercure Hotels
At Accor, we pride ourselves on being a leading employer in the hospitality industry, offering a vibrant work culture where passion and innovation thrive. As a Food & Service Manager at the MERCURE White Hart hotel in Salisbury, you will enjoy exclusive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the local community. With a commitment to employee development and a supportive environment, we empower our team members to excel and pursue their career aspirations within our global network of hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Service Manager in Salisbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mercure Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mercure Hotels
Don't be shy about reaching out to Mercure Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Service Manager in Salisbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mercure Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mercure Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
