At a Glance
- Tasks: Lead and mentor the Food & Beverage team to create unforgettable guest experiences.
- Company: Accor, a global leader in responsible hospitality with diverse brands.
- Benefits: Employee discount card, learning programmes, and opportunities for career growth.
- Other info: Enjoy weekends off and flexible shifts in a dynamic hotel environment.
- Why this job: Make a real impact in a vibrant community hub while developing your leadership skills.
- Qualifications: 2+ years in food and beverage management with strong leadership and communication skills.
The predicted salary is between 32000 - 40000 £ per year.
Company Description
Accor is a pioneer in responsible hospitality with more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
Our brands share a common ambition: to keep innovating and challenging the status‑quo.
Job Description
Food Service Manager – strategically lead the team to elevate guest satisfaction. You will manage food & beverage operations, guide staff, and drive service excellence.
- What Is In It For You
- Diverse range of events to run, offering great experience.
- Opportunity to develop all‑round skills of running a hotel.
- Empowerment to improve the F and B offering.
- Employee benefit card with discounted rates worldwide.
- Learning programs through our Academies, opportunity to earn qualifications.
- Growth within property and across the world.
- Ability to make a difference in the local community.
- What You Will Be Doing
- Lead, mentor and train the Food & Beverage Operations team.
- Ensure Food & Beverage relevant brand standards are maintained.
- Strategize on new products and service offerings.
- Create unforgettable experiences for our guests.
Qualifications
- Proven experience managing full‑service hotel food operations, including breakfast, bar, and banquet events for groups up to 150+ guests.
- Knowledge of Brand Standard is an advantage.
- Hands‑on role with administrative duties such as staff rostering, stocktaking, health & safety, performance reviews.
- Minimum 2+ years in a supervisory or management role within hotel food and beverage operations.
- Service‑focused mindset and relationship building with guests, staff, and suppliers.
- Strong leadership capabilities, able to lead by example, develop team culture, and drive high‑performance standards for a team of over twenty.
- Excellent communication and organizational skills, able to articulate strategies, actions, and opportunities.
- Demonstrated capacity to manage multiple operations simultaneously while maintaining quality and guest satisfaction.
- Senior manager will handle duty management shifts and represent the General Manager.
- Passion for continuous improvement and drive to develop into a leadership role such as Operations Manager or General Manager.
- Your Team And Working Environment
The MERCURE White Hart hotel is the largest hotel in Salisbury, with 68 bedrooms and 12 apartments.
It offers event space for up to 220 guests across five unique rooms.
It is a community hub and the go‑to place for events in the area.
This role is an excellent preparation for a future General Manager position.
We value quality of life: weekends off on a rotational basis and straight shifts, including breakfast (6‑3 pm), late (3‑11 pm), and day shifts (12‑9 pm or 9‑5 pm).
We are an inclusive company committed to attracting, recruiting and promoting diverse talent.
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Food & Beverage Service Manager in Salisbury employer: Mercure Hotels
At Mercure London Bankside, we pride ourselves on being an exceptional employer that values personal growth and well-being. With benefits like free night stays, discounted rates at Accor Hotels worldwide, and a commitment to inclusivity, we create a vibrant work culture where every team member can thrive. Join us to connect with others, develop your skills through our Accor Academy, and enjoy the flexibility of varied shifts while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Service Manager in Salisbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mercure Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mercure Hotels
Don't be shy about reaching out to Mercure Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Service Manager in Salisbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mercure Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mercure Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
