At a Glance
- Tasks: Deliver top-notch food and beverage service while ensuring guest satisfaction.
- Company: Join Accor, a leading hospitality brand with a focus on teamwork and excellence.
- Benefits: Enjoy discounted hotel stays, wellness support, and career development opportunities.
- Other info: Work in an inclusive environment with great growth potential and recognition programs.
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Strong communication skills and a friendly attitude are key; hospitality experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
An F&B Assistant at Accor is responsible for delivering excellent food and beverage service to guests while maintaining high hospitality standards in restaurants, bars, cafés, banquets, or hotel dining outlets. The role focuses on guest satisfaction, teamwork, hygiene, and smooth daily operations.
Key Responsibilities
- Welcome guests warmly and provide professional service
- Take and serve food and beverage orders efficiently
- Prepare tables and service stations before opening
- Maintain knowledge of menus, beverages, and daily specials
- Ensure cleanliness and hygiene standards are followed
- Handle guest requests and resolve complaints politely
- Support opening and closing procedures
- Process bills and payments accurately
- Restock supplies and maintain inventory standards
- Follow health, safety, HACCP, and hotel policies at all times
Qualifications
- Strong communication and customer service skills
- Friendly and positive attitude
- Ability to work in a fast‑paced environment
- Teamwork and multitasking abilities
- Professional grooming and presentation
- Attention to detail and guest satisfaction focus
- Previous hospitality experience preferred but not always required
Benefits
- Discounted hotel stays worldwide for employees
- Friends & family hotel discounts
- Reduced prices at Accor restaurants and bars
- Training and career development through Accor Academy
- Opportunities for international transfers and career growth
- Recognition and reward programs like the Bernaches Awards
- Wellness and healthcare support programs
- Gym/sports partnerships and wellbeing initiatives
- Inclusive and multicultural work environment
- Employee feedback and engagement programs
- Access to ALL Heartists® benefits with travel, wellness, and lifestyle partners
Food & Beverage assistant in Salisbury employer: Mercure Hotels
Accor is an exceptional employer for Food & Beverage Assistants, offering a vibrant and inclusive work culture that prioritises guest satisfaction and teamwork. With benefits such as discounted hotel stays worldwide, extensive training through Accor Academy, and opportunities for international career growth, employees are supported in their professional development while enjoying a rewarding work environment. The company's commitment to wellness and employee engagement ensures that every team member feels valued and empowered.
