Reception Agent β€” Flexible Shifts & Guest Experience

Reception Agent β€” Flexible Shifts & Guest Experience

Full-Time On-site
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Mercure & ibis London Earls Court and Barnaby’s Restaurant & Bar is seeking a Reception Agent to welcome guests from arrival to departure, ensuring a memorable stay. You will handle check-in/out, respond to requests, and manage payments with a focus on excellent service.

The role requires fluency in English and offers opportunities to upsell hotel facilities, promote loyalty programs, and work within a dynamic, branded property in London.

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Reception Agent β€” Flexible Shifts & Guest Experience employer: Mercure Hotels

At Mercure London Earls Court, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. As a Reservations Specialist, you will benefit from comprehensive training programmes and opportunities for career advancement within the Accor group, all while enjoying the vibrant culture of London. Join us to be part of a dedicated team that prioritises guest satisfaction and personal growth in a thriving hospitality setting.

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Contact Details:

Mercure Hotels Recruitment Team