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- Tasks: Lead and inspire a team to deliver exceptional dining experiences in a fast-paced environment.
- Company: Join Accor Group, a pioneer in responsible hospitality with over 5,600 hotels worldwide.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: 5+ years in Food & Beverage supervision with strong leadership and communication skills.
- Other info: Flexible shifts and a commitment to diversity and inclusion in the workplace.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Accor Group pioneers responsible hospitality, gathering more than 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle destinations in 110 countries. We innovate and challenge the status‑quo.
We are seeking an experienced and passionate Food & Beverage Supervisor to join our team in Longfield, United Kingdom. As a key member of our hospitality team, you will lead and inspire our food and beverage staff to deliver exceptional customer experiences in a fast‑paced environment.
- Lead and mentor a team of food and beverage professionals, fostering a collaborative and motivational work environment.
- Oversee daily operations of the food and beverage department, ensuring high standards of service and customer satisfaction.
- Collaborate with the kitchen team to maintain smooth service delivery and timely presentation of dishes and beverages.
- Manage inventory, place orders, and control costs while maintaining quality standards.
- Ensure compliance with food safety regulations and maintain a clean, hygienic dining environment.
- Handle customer inquiries, special requests, and resolve any issues promptly and professionally.
- Develop and implement training programs to enhance staff skills and knowledge.
- Create and manage staff schedules to ensure appropriate coverage during all shifts.
- Assist in organizing and executing special events and promotions.
- Continuously seek ways to improve service quality and operational efficiency.
Qualifications
- Minimum of 5 years of experience in a Food & Beverage Supervisory role, preferably in hotels or high‑volume restaurants.
- Proven leadership skills with the ability to motivate and guide a diverse team.
- Strong knowledge of food and beverage service standards, including alcohol service and wine pairings.
- Excellent communication and interpersonal skills, with the ability to interact effectively with staff and customers.
- Detail‑oriented with a keen eye for maintaining high‑quality service standards.
- Ability to remain calm and solution‑focused in high‑pressure situations.
- Thorough understanding of food safety regulations and hygiene standards.
- Proficiency in using point‑of‑sale (POS) systems and inventory management software.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- LCQ and/or Manager's Certificate is highly desirable.
- Strong organizational and time management skills.
- Customer‑focused mindset with a commitment to delivering exceptional dining experiences.
Our Commitment To Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Food & Beverage Supervisor in Longfield employer: Mercure Hotels
Contact Detail:
Mercure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Supervisor in Longfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! Be yourself and let your passion for food and beverage shine through. Remember, they’re looking for someone who can lead and inspire a team, so don’t be afraid to share your ideas and experiences.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle specific scenarios in a fast-paced environment. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Accor Group. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Supervisor in Longfield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and beverage shine through! We want to see your enthusiasm for creating exceptional dining experiences and how you can inspire a team.
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage Supervisor role. Highlight your relevant experience, especially in leadership and high-volume environments, so we can see how you fit into our team.
Be Specific About Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it’s managing inventory or training staff, specific examples will help us understand your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Accor Group!
How to prepare for a job interview at Mercure Hotels
✨Know Your Stuff
Make sure you brush up on your food and beverage knowledge. Understand the latest trends in the industry, including popular dishes, wine pairings, and service standards. This will show that you're passionate about the role and ready to lead a team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or resolved conflicts. Being able to demonstrate your leadership style will be key in this supervisory role.
✨Be Ready for Scenario Questions
Expect questions that put you in high-pressure situations, like handling customer complaints or managing a busy service. Practice your responses to these scenarios so you can showcase your problem-solving skills and calm demeanour.
✨Highlight Your Organisational Skills
Talk about your experience with inventory management and scheduling. Be prepared to discuss how you ensure smooth operations and maintain high standards. This will reassure them that you can handle the fast-paced environment they’re looking for.