At a Glance
- Tasks: Support Finance and Talent & Culture functions in a vibrant hotel environment.
- Company: Join Accor, a leading global hospitality group with over 5,500 properties.
- Benefits: Enjoy free UK hotel stays, 50% restaurant discounts, and international development opportunities.
- Other info: Opportunities for training, development, and a supportive work culture await you.
- Why this job: Be part of a close-knit team and make a real impact in the hospitality industry.
- Qualifications: Attention to detail and ability to manage confidential information are key.
The predicted salary is between 15 - 16 £ per hour.
Company Description
Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties throughout 110 countries.
Company Description
Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties throughout 110 countries.
With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play.
Joining Mercure London Bankside as our Hotel Finance & Talent & Culture Administrator is a chance to be part of one of Accor's flagship hotels, located in the heart of London – a short distance from London Bridge Station, Waterloo Station and Blackfriars Station.
It is an opportunity to take on a varied and rewarding role supporting both our Finance and Talent & Culture functions, while developing your skills within a busy hotel environment.
- As Part Of Our Team You Can Have
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
Job Description
As our next Hotel Finance & Talent & Culture Administrator, you…
Will play an important role in supporting the smooth running of both the Finance and Talent & Culture functions at Mercure London Bankside.
You will provide administrative support to the Hotel Management Team, Heads of Department and employees, helping to ensure our financial and employee information is accurate, organised and up to date.
This is a varied role that would suit someone who enjoys working across different areas, has excellent attention to detail and is confident managing confidential information and competing priorities.
- Your Responsibilities Will Include
- Manage the administration of invoices, including registration, distribution for approval and following up on outstanding items.
- Support daily banking and revenue reconciliation, identifying discrepancies and liaising with relevant departments and Head Office to resolve them.
- Assist with city ledger, balance sheet and other financial reconciliations, as well as the preparation of monthly financial reports and information.
- Maintain accurate and secure financial records and documentation in accordance with Company procedures.
- Support recruitment and onboarding administration, including arranging interviews, preparing new starter documentation and assisting with Right to Work checks.
- Maintain accurate employee records and support the administration of starters, leavers, transfers, promotions and contractual changes.
- Provide administrative support for payroll, including checking hours, overtime, allowances, holidays and absence information.
- Assist with HR reporting and the administration of holidays, absences, employee meetings and other Talent & Culture processes.
- Support training, employee engagement activities, internal communications and Hotel events where required.
- Ensure all Finance and Talent & Culture administration is completed accurately, within required timeframes and in line with Company policies and procedures.
- Maintain confidentiality at all times when handling financial, employee and Hotel information.
- Identify opportunities to improve administrative processes and provide an efficient and professional service to colleagues and management.
- Additional Information
What do you get from us?
- Hourly rate £15,80
- Pension Scheme
- Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme, Employee Advisory Service, Childcare Vouchers
- Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
One more thing…
By working at Mercure London Bankside, you will be part of the Accor network, worldwide hospitality leader.
With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities.
Discover our Talent stories at [Heartists Europe] or on Instagram @heartists. ena.
Of course you also want to know what it's like to work at Mercure London Bankside.
First and most important; you end up in a close-knit team in which your own initiative is greatly appreciated and where the atmosphere is good.
We believe that colleagues must be able to complement each other and that everyone must be able to be themselves.
You get the opportunity to broaden your responsibilities through training and development, free in-house gym, rewards and recognition.
Information on the processing of personal data
When you submit an application to ESSENDI UK HOTELS 1 LIMITED, trading as Essendi UK, the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires.
Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018).
Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
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Hotel Finance & Talent & Culture Administrator employer: Mercure Hotels
At Mercure London Earls Court, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued. As a Reservations Specialist, you will benefit from comprehensive training programmes and opportunities for career advancement within the Accor group, all while enjoying the vibrant culture of London. Join us to be part of a dedicated team that prioritises guest satisfaction and personal growth in a thriving hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Finance & Talent & Culture Administrator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mercure Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mercure Hotels
Don't be shy about reaching out to Mercure Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Finance & Talent & Culture Administrator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mercure Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mercure Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!