Hospitality Events Coordinator & Guest Experience
Hospitality Events Coordinator & Guest Experience

Hospitality Events Coordinator & Guest Experience

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate events and ensure guests have an unforgettable experience.
  • Company: Reputable hotel group known for exceptional service.
  • Benefits: Full-time role with opportunities for growth and a dynamic work environment.
  • Why this job: Join a vibrant team and make every event memorable for guests.
  • Qualifications: Detail-oriented, service-minded, and able to thrive under pressure.
  • Other info: Work across multiple locations in England for diverse experiences.

The predicted salary is between 28800 - 43200 £ per year.

A reputable hotel group seeks a Conference & Events Coordinator to manage event logistics and ensure guest satisfaction. You will be responsible for fostering positive relationships with clients, liaising with various hotel teams, and promoting hotel services.

Ideal candidates will be detail-oriented and service-minded with the ability to work well under pressure. This full-time role is based in multiple locations within England, offering a dynamic work environment with numerous opportunities for personal and professional growth.

Hospitality Events Coordinator & Guest Experience employer: Mercure Hotels

Join a reputable hotel group that values its employees and fosters a vibrant work culture, where your contributions as a Hospitality Events Coordinator will be recognised and rewarded. With a focus on personal and professional development, you will have access to numerous growth opportunities while working in a dynamic environment across multiple locations in England. Enjoy the unique advantage of being part of a team that prioritises guest satisfaction and collaboration, making every day at work both meaningful and fulfilling.
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Contact Detail:

Mercure Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Events Coordinator & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Show off your personality! When you get an interview, let your passion for guest experience shine through. We want to see how you can bring that extra spark to our events and make them unforgettable.

✨Tip Number 3

Be prepared to discuss your past experiences. Think of specific examples where you’ve managed event logistics or handled guest concerns. We love hearing about real-life situations and how you tackled them!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to jump into the dynamic world of hospitality.

We think you need these skills to ace Hospitality Events Coordinator & Guest Experience

Event Logistics Management
Client Relationship Management
Attention to Detail
Service Orientation
Communication Skills
Team Collaboration
Problem-Solving Skills
Ability to Work Under Pressure
Organisational Skills
Adaptability
Time Management
Customer Service Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about creating memorable experiences for guests and how that aligns with our values.

Highlight Your Organisational Skills: As a Conference & Events Coordinator, being detail-oriented is key. Make sure to showcase your organisational skills in your application. Share examples of how you've successfully managed events or logistics in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention how your experience relates to managing event logistics and fostering client relationships, as these are crucial for us.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive!

How to prepare for a job interview at Mercure Hotels

✨Know Your Events Inside Out

Make sure you research the hotel group's past events and understand their style. Familiarise yourself with the types of conferences and events they typically host, as well as any unique services they offer. This will show your genuine interest and help you discuss how you can contribute to their success.

✨Showcase Your People Skills

As a Hospitality Events Coordinator, building relationships is key. Prepare examples of how you've successfully managed client relationships or resolved guest issues in the past. Highlight your communication skills and ability to work collaboratively with different teams, as this will resonate well with the interviewers.

✨Demonstrate Your Attention to Detail

In this role, being detail-oriented is crucial. Bring up specific instances where your attention to detail made a difference in event planning or guest experience. You could even mention how you handle logistics under pressure, as this will illustrate your capability to thrive in a fast-paced environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel group’s approach to guest experience and event management. This not only shows your enthusiasm for the role but also gives you a chance to assess if the company culture aligns with your values. Asking about opportunities for growth within the company can also demonstrate your long-term interest.

Hospitality Events Coordinator & Guest Experience
Mercure Hotels
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  • Hospitality Events Coordinator & Guest Experience

    Full-Time
    28800 - 43200 £ / year (est.)
  • M

    Mercure Hotels

    1000+
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