At a Glance
- Tasks: Welcome guests, manage check-ins/outs, and promote hotel facilities.
- Company: Join the vibrant team at Mercure Hawkwell House.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork.
- Why this job: Create memorable experiences for guests and enhance their stay.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Mercure Hawkwell House is seeking a Reception Agent to warmly welcome guests from arrival to departure, ensuring a memorable stay.
You will greet guests, check them in/out, settle accounts and enroll them into Accor Loyalty.
The role emphasizes promoting hotel facilities and actively upselling promotions to enhance guest experiences.
We value a service-focused personality, readiness to work varied shifts, and strong communication with all departments.
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Guest Experience Front Desk Agent employer: Mercure Hotels
At Mercure London Bankside, we pride ourselves on being an exceptional employer that values personal growth and well-being. With benefits like free night stays, discounted rates at Accor Hotels worldwide, and a commitment to inclusivity, we create a vibrant work culture where every team member can thrive. Join us to connect with others, develop your skills through our Accor Academy, and enjoy the flexibility of varied shifts while delivering memorable experiences to our guests.
