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- Tasks: Deliver top-notch service and create a welcoming atmosphere for guests.
- Company: Leading hotel chain in London with a focus on guest satisfaction.
- Benefits: Enjoy discounts, health insurance, and flexible working hours.
- Why this job: Join a vibrant team and grow your career in the hospitality industry.
- Qualifications: Customer service experience and good English skills required.
- Other info: Perfect for those looking to develop their skills in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel chain in London is seeking an F&B Team Member to provide excellent service and manage customer interactions.
- Responsibilities include serving food and drinks, maintaining cleanliness, and ensuring a welcoming atmosphere.
- The ideal candidate should have customer service experience, be proficient in English, and be flexible with work hours including weekends.
This role offers various perks, including discounts and health insurance.
F&B Team Member - Guest Service & Career Growth in City of London employer: Mercure Hotels
Contact Detail:
Mercure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member - Guest Service & Career Growth in City of London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel chain. Understanding their values and what they stand for can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about guest interaction, think of scenarios where you’ve provided excellent service. Be ready to share these experiences during your interview to demonstrate your ability to handle various situations.
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to work weekends and varied hours. This shows that you’re committed and ready to jump in whenever needed, which is super important in the hospitality industry.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land that F&B Team Member role. By applying directly, you’ll have a better chance of standing out and getting noticed by the hiring team.
We think you need these skills to ace F&B Team Member - Guest Service & Career Growth in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous customer service experience. We want to see how you've made guests feel welcome and valued in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the F&B Team Member role.
Flexibility is Key: Since the job requires flexibility with hours, mention your availability clearly. Let us know if you can work weekends or evenings, as this will strengthen your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mercure Hotels
✨Know the Role Inside Out
Before your interview, make sure you understand what being an F&B Team Member entails. Familiarise yourself with the responsibilities like serving food and drinks, maintaining cleanliness, and creating a welcoming atmosphere. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this position is all about guest service, be ready to share specific examples of how you've excelled in customer interactions in the past. Think of situations where you went above and beyond for a customer or handled a difficult situation gracefully. This will demonstrate your ability to provide excellent service.
✨Flexibility is Key
The job requires flexibility with work hours, including weekends. Be prepared to discuss your availability openly during the interview. If you have any prior experience working varied shifts, mention it! This shows that you’re adaptable and ready to meet the demands of the role.
✨Ask About Career Growth Opportunities
Since the job description highlights career growth, don’t hesitate to ask about potential advancement within the company. This shows that you’re not just looking for a job, but are also interested in building a long-term career. It’s a great way to demonstrate your ambition and commitment to the role.
