Night Operations Lead - Guest Experience & Audit in Bridgwater

Night Operations Lead - Guest Experience & Audit in Bridgwater

Bridgwater Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Mercure Hotels

At a Glance

  • Tasks: Lead night operations, perform audits, and ensure guest satisfaction at Mercure Hotels.
  • Company: Join the dynamic team at Mercure Hotels in Bridgwater.
  • Benefits: Enjoy a competitive salary, hotel discounts, and a share of tips.
  • Other info: Full-time role with opportunities for growth in the hospitality industry.
  • Why this job: Make a difference in guest experiences while working night shifts.
  • Qualifications: Customer-focused attitude and strong communication skills required.

The predicted salary is between 25000 - 30000 £ per year.

Mercure Hotels is seeking a Supervisor for the Bridgwater location to manage overnight operations and ensure guest satisfaction. The role is full-time at 40 hours a week with shifts from 10.00pm to 6.30am, including weekends and bank holidays.

You will perform night audits, assist guests, and ensure the hotel maintains high standards. Ideal candidates are customer-focused with a positive attitude.

Competitive salary of £27,779 per year, plus perks like hotel discounts and a share of tips.

Night Operations Lead - Guest Experience & Audit in Bridgwater employer: Mercure Hotels

Mercure Hotels offers a dynamic and supportive work environment at our Bridgwater location, where you can thrive as a Night Operations Lead. With a strong focus on guest satisfaction, we provide competitive salaries, generous perks including hotel discounts, and opportunities for professional growth within the hospitality industry. Join us to be part of a team that values your contributions and fosters a culture of excellence and teamwork.

Mercure Hotels

Contact Details:

Mercure Hotels Recruitment Team

We think you need these skills to ace Night Operations Lead - Guest Experience & Audit in Bridgwater

Customer Service
Night Audit
Guest Assistance
Attention to Detail
Operational Management
Problem-Solving Skills
Positive Attitude