At a Glance
- Tasks: Oversee overnight hotel operations, perform night audits, and assist guests.
- Company: Prominent hotel chain in Bridgwater with a focus on guest satisfaction.
- Benefits: Competitive salary, accommodation discounts, and diverse employee perks.
- Why this job: Join a dynamic team and ensure guests have a memorable stay.
- Qualifications: Experience in hospitality and strong customer service skills.
- Other info: Full-time role with shifts from 10:00 PM to 6:30 AM, including weekends.
The predicted salary is between 28000 - 42000 £ per year.
A prominent hotel chain located in Bridgwater is seeking a Night Supervisor to oversee overnight operations. This full-time position requires 40 hours per week with shifts from 10:00 PM to 6:30 AM, including weekends.
Responsibilities include:
- Performing night audits
- Assisting guests
- Ensuring security
- Maintaining high standards in public areas
Benefits include a competitive salary, accommodation discounts, and access to a diverse range of employee perks.
Night Audit & Guest Services Lead in Bridgwater employer: Mercure Hotels
Contact Detail:
Mercure Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Audit & Guest Services Lead in Bridgwater
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your night audit skills and guest service techniques. We recommend practising common interview questions and scenarios you might face during your shift.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with hiring managers, let them know why you love working in hospitality and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else.
We think you need these skills to ace Night Audit & Guest Services Lead in Bridgwater
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in night supervision and guest services. We want to see how your skills match the responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Night Audit & Guest Services Lead role. Share specific examples of how you've excelled in similar positions.
Showcase Your Availability: Since this role involves overnight shifts, be clear about your availability in your application. We appreciate candidates who are flexible and ready to take on the challenge of night operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our hotel chain!
How to prepare for a job interview at Mercure Hotels
✨Know Your Night Audit Basics
Make sure you brush up on your night audit procedures before the interview. Familiarise yourself with common practices and software used in the industry, as this will show that you're prepared and knowledgeable about the role.
✨Showcase Your Guest Service Skills
Prepare examples of how you've handled guest inquiries or complaints in the past. Highlighting your ability to maintain high standards in guest services will demonstrate that you can excel in this position.
✨Understand Security Protocols
Since security is a key part of the role, be ready to discuss how you would handle various security situations. This could include anything from managing access to the hotel to dealing with emergencies, so think through your responses.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics during night shifts or how the hotel maintains its standards overnight. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.