At a Glance
- Tasks: Collect and distribute clean linens while ensuring top-notch cleanliness and organisation.
- Company: Join the prestigious Mercure Exeter Southgate Hotel with a focus on exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, and ongoing training for career growth.
- Other info: Flexible shifts and a collaborative culture make this a fantastic opportunity.
- Why this job: Be part of a friendly team that values your contributions and supports your development.
- Qualifications: Experience in hospitality is a plus, but a great attitude is what we really want!
The predicted salary is between 18900 - 23100 £ per year.
About Mercure Exeter Southgate Hotel
Mercure Exeter Southgate Hotel is a prestigious and welcoming destination dedicated to providing exceptional service and a memorable stay for every guest. Our motto is People – Quality – Profit, and it’s no accident that people come first. We believe great service comes from great people! We are passionate about fostering a supportive work environment where team members can bring their best selves, grow professionally, and excel in their careers.
We are looking for a reliable, hardworking Linen Porter to join our dedicated housekeeping team and ensure our hotel maintains the highest standards of cleanliness, organization, and operational efficiency.
Role & Key Responsibilities
- Collect, transport, and distribute clean bed linen, towels, and staff uniforms throughout the hotel and guest floors.
- Maintain clean, organized, and fully stocked linen storerooms and housekeeping supply closets.
- Ensure used and soiled linen is correctly sorted, stored, and prepared for scheduled laundry vendor collection.
- Assist room attendants and housekeeping staff by promptly delivering extra amenities and guest supplies.
- Inspect linens for damage, maintain stock checks, and report any shortages or maintenance issues immediately to the Housekeeping Supervisor.
- Strictly follow hotel health, safety, manual handling, and hygiene standards at all times.
What We Are Looking For
- Previous experience as a Linen Porter, Housekeeping Attendant, or in a general hotel/hospitality operations role is preferred, though full training will be provided for candidates with the right attitude.
- Excellent physical fitness and stamina, with the ability to manage active manual labor including lifting heavy laundry bags, standing for long periods, and pushing filled linen trolleys.
- Strong attention to detail with high quality control standards when inspecting, organizing, and delivering clean linens across all floor levels.
- Reliable work ethic with proven time-management skills to complete daily distribution tasks efficiently without direct supervision.
- Strong team player with good communication skills to liaise smoothly with room attendants, floor supervisors, and external laundry service representatives.
- High awareness of workplace health, safety, and hygiene practices, including proper manual handling techniques to ensure a safe working environment.
- Flexibility to work shift patterns that adapt to hotel occupancy demands, including early mornings, weekends, and public holidays.
What We Offer
- Competitive compensation, clear workplace benefits, and structured employee perks.
- Ongoing training, skill development, and clear career growth opportunities in a supportive environment.
- Staff discounts on accommodation, food, and beverages across the hotel group network.
- A friendly, inclusive, and collaborative professional team culture.
How to Apply
Join us at Mercure Exeter Southgate Hotel and become part of an exceptional team that keeps our hospitality operations running smoothly! Submit your CV today to apply.
Linen Porter in Exeter employer: Mercure Exeter Southgate Hotel & Spa
Mercure Exeter Southgate Hotel & Spa is an excellent employer, offering a supportive work culture that values teamwork and professionalism. Employees benefit from competitive pay, complimentary meals during shifts, and a uniform provided, all while working in a beautiful location that promotes both personal and professional growth within the hospitality industry.
Contact Details:
Mercure Exeter Southgate Hotel & Spa Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mercure Exeter Southgate Hotel & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mercure Exeter Southgate Hotel & Spa
Don't be shy about reaching out to Mercure Exeter Southgate Hotel & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Linen Porter in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mercure Exeter Southgate Hotel & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mercure Exeter Southgate Hotel & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
